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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Black rectangles when sharing

I teach online using Zoom. I want to be able to share an application on my screen for my students to see but then work on other windows while they continue to see the application. I don't want to just share the whole screen, as this means that the ap... Show more

I teach online using Zoom.  I want to be able to share an application on my screen for my students to see but then work on other windows while they continue to see the application.  I don't want to just share the whole screen, as this means that the application that the students are working on will vanish from view or be obscured by other windows.  I was able to do this with no problems until a recent update of Zoom.  I get the message "Please move this window from the shared application" and students see black rectangles on their screens.  If I maximise the window that I'm not sharing, the students' screens simply turn black.  It's exasperating that this was working fine until Zoom was updated.

I'm using a PC with the following details:

Windows Version

Windows 11 Pro, last updated 7/9/24, OS Builds 22621.3880 and 22631.3880

Graphics Card

Intel (R), Iris (R), Xe Graphics

Driver: 31.0.101.5590

Driver date: 10/6/24

Zoom Version

6.1.5

What can I do to solve this problem?


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I want my microphone on/off status to always be displayed even when it is minimized.

I want my microphone on/off status to be displayed even when it is minimized.
It became inconvenient because the above function was cut in some version upgrade.

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Resolved! Blue background won't go away! I can't use MMHMM

I consider myself experienced with Zoom ... I use it DAILY and usually use MMHMM camera with it... well now I can't get rid of this virtual background to save my life. I have recorded a video showing that there is NO virtual background selected.. I r... Show more

I consider myself experienced with Zoom ... I use it DAILY and usually use MMHMM camera with it... well now I can't get rid of this virtual background to save my life. I have recorded a video showing that there is NO virtual background selected.. I really really need help because I am struggling teaching with it because I can no longer use mmhmm... help! Thank you! https://www.loom.com/share/b0da8eadc0e34a1fad511f829a727ba3


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Zoom Desktop App -not able to schedule

Has anyone noticed problems with the Zoom Desktop Application? It started a few weeks ago when I tried to schedule a meeting using the Desktop app on my PC (which I usually do) and the meeting would not appear on the calendar side bar of upcoming mee... Show more

Has anyone noticed problems with the Zoom Desktop Application?  It started a few weeks ago when I tried to schedule a meeting using the Desktop app on my PC (which I usually do) and the meeting would not appear on the calendar side bar of upcoming meetings.   The only way to schedule the meeting is to use the Zoom web portal or Zoom on my phone.  I've tried one uninstall and reinstall.  Is this a known issue?


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Resolved! Audio mutes with piano playing

I have a new HP Spectre x 360 laptop with an Intel core i7-1139OH processor, 512 GB Intel SSD +32 GB memory which runs on Windows 11. I am a music teacher. When I speak into the microphone, the sound is fine. But when I play the piano, the piano mute... Show more

I have a new HP Spectre x 360 laptop with an Intel core i7-1139OH processor, 512 GB Intel SSD +32 GB memory which runs on Windows 11. I am a music teacher. When I speak into the microphone, the sound is fine. But when I play the piano, the piano mutes. Specifically, when I play a note on the piano, the recipient hears a short thunk. If I play a scale or arpeggio, the following notes are totally silenced. No combination of settings for original sound, high-fidelity music mode, signal processing by Windows drivers and echo-cancellation has resolved this problem. I took the laptop to the Geek Squad and they reinstalled Windows 11. If I revert to my old  Dell computer running Windows 10, Zoom works fine. 

Any clues as to how to fix the problem in Windows 11?


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audio settings for chimes and gong sounds

I often use chimes and gongs in my meetings. The sound does not register though I have tried different settings. 

 

Suggestions? Thank you for your help!

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Need help zooming out on my camera

I use several virtual meeting platforms and use the same webcam for all platforms. Whenever I am using Zoom, my video appears that I am closer to the camera, showing just my head and shoulders. When I am using Teams or WebEx, the same camera shows my... Show more

I use several virtual meeting platforms and use the same webcam for all platforms. Whenever I am using Zoom, my video appears that I am closer to the camera, showing just my head and shoulders. When I am using Teams or WebEx, the same camera shows my head and upper torso. 
Because many of my colleagues are Deaf, I use sign language to communicate, but I have to back up my chair every time I want to sign something so they can see my signs. My camera only shows this close up view when using Zoom. 
Is there a way a can manually manipulate the camera to zoom out, so I appear farther from my camera? I'm using a basic Logi webcam. Not sure if the make of the camera matters since this only happens when we are on Zoom. 


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Unable to connect

For about a week now, when I start a meeting I get the "unable to connect" message. I have a stable internet connection and no firewall or proxy. I've been using Zoom since 2014 and this has never happened before. I've reported this problem twice and... Show more

For about a week now, when I start a meeting I get the "unable to connect" message.  I have a stable internet connection and no firewall or proxy. I've been using Zoom since 2014 and this has never happened before. I've reported this problem twice and have not received any response from Zoom. Does anyone have a solution to this problem? It's interfering with my volunteer work.


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Cannot annotate shared picture

I just upgraded from a (1st gen) iPad Air to a 10th gen. iPad and Zoom doesn't work as well on the newer iPad.Specifically I cannot write anymore on shared scanned documents, whereas on the older iPad I can still do that. Why? How can I fix this? I n... Show more

I just upgraded from a (1st gen) iPad Air to a 10th gen. iPad and Zoom doesn't work as well on the newer iPad.

Specifically I cannot write anymore on shared scanned documents, whereas on the older iPad I can still do that. Why? How can I fix this? I need to make this work on the new device.

I teach on Zoom and it is important to be able to write on the handouts on screen.

On the old iPad, when I share a picture, the pencil icon appears in the corner and after clicking the icon the annotation menu opens up allowing me to write, doodle, etc.; on the new iPad, when sharing a picture, the pencil icon is nowhere to be found.

However when sharing the whiteboard, the annotation menu works fine on both the old & the new iPads.

I checked and annotation is activated in my account (Zoom One Basic).

Zoom version running on both iPads is 5.17.5 (13040).

Thanks for your help.


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input volume cannot be changed

I'm looking for support on this: I normally teach using an audio interface (shows up as USB Audio CODEC). Since today, I cannot increase the input volume and thus no sound. I can move it to the right but it jumps right back. Yes I am unmuted and the ... Show more

I'm looking for support on this: I normally teach using an audio interface (shows up as USB Audio CODEC). Since today, I cannot increase the input volume and thus no sound. I can move it to the right but it jumps right back. Yes I am unmuted and the interface is working fine (I see the lights signaling the music), it's just downregulated by Zoom. Installing the Zoom software updates and restarting Zoom and the macbook haven't changed anything. With all other microphones I can change the input volume and am audible. I ended up teaching with airpods and computer sound, but still would like to get the system back working... 

 


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