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Control Center Pop-up Appears on Mac When Sharing Screen

OWD
Newcomer
Newcomer

Hi,

 

I’m experiencing an issue where, every time I share my screen in a Zoom meeting on my Mac, I get a recurring pop-up in the Control Center. It says something like, “Your screen has been accessed X times by Zoom in the past 30 days,” and confirms that Zoom is currently accessing my screen.

 

I understand that this is a security feature, and I have already granted Zoom the necessary permissions, so I’m okay with it accessing my screen. However, the pop-up keeps appearing every 10 seconds, making that part of my screen unusable. This is extremely disruptive, especially when I need to work on something while sharing my screen.

 

Is there any way to disable this notification? Has anyone else experienced this issue, and if so, how did you resolve it?

 

Thanks!

5 REPLIES 5

TNi
Newcomer
Newcomer

I am having the same problem I contacted apple support and they weren't able to help, and since I have a free account, zoom won't let me chat with an agent. I would appreciate any updates on how to resolve this issue!

TNi
Newcomer
Newcomer

I'm having the same problem. I contacted apple support and they tried to help me, up to and including using safe mode on my computer, changing every permission that might help, and finally uninstalling and reinstalling zoom. The end of the conversation was that I needed to contact zoom, which I tried to do. Unfortunately, zoom only provides AI tech support for free accounts and the chat bot wasn't able to help me.

 

I look forward to finding out if anyone else has solutions! I will keep checking back.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

I'm sorry for the inconvenience and late response. 

Your screen has been accessed X times by Zoom in the past 30 days" is part of a security feature introduced in macOS 15 Sequoia. This feature is designed to give users visibility and control over which apps are accessing their screen or recording their activity. The system is notifying you about how often Zoom, or any other app, has requested screen recording permissions in the last 30 days.

It's important to note that Zoom itself doesn't offer an option within the app to remove or turn off this notification, as it's tied to macOS's security and privacy settings. Some users in the Apple community have shared that third-party applications, such as Nag Remover, have helped suppress or remove the notification. These apps essentially prevent the system from showing the pop-up message, though they don’t change the underlying security behavior.

If you're seeing this notification and it's bothering you, using one of these third-party tools could work for you, but keep in mind that it doesn’t disable the underlying security feature, which is important for tracking screen access.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

t_schilly
Newcomer
Newcomer

Where I understand the need to have security enabled, getting the pop-up every two seconds is annoying, distracting and prevents being able to click and access certain tabs. There needs to be another way to handle this or the ability to change to a daily or a specific time for the notification. It's a terrible output and I am possibly going to cancel my account and use another product if I can't get it to stop due to the levels of inconvenience when I am working with clients and it won't stop showing up. It's really unfortunate. 

Frank_TB
Community Champion | Customer
Community Champion | Customer

How to fix an incessant 'X is accessing your screen' bug in macOS Sequoia

https://appleinsider.com/articles/25/02/26/how-to-fix-an-incessant-x-is-accessing-your-screen-bug-in...