Hi there,

I'm having issues retrieving a recording I made earlier today. I should note that I did NOT set up the meeting, somebody from a different company did, and this person made me a host of the meeting so that I could record it. I clicked on "Record to Cloud" (I heard the notification), and I also stopped the recording when done (I heard the notification).

Do you know where the recording could have gone? Could it have gone to the cloud of the person who created the meeting? It's already been more than an hour since the meeting ended, and I doubt it would take so long to process.

Thank you!

Ever since the first day I started usingzoom, I receive reminders for meetings that moved to a different time.  So the reminder is not suncing up with the meeting time that is on my Outlook calendar.  I also very often (I don't believe it is 100 percent of the time) will also receive a reminder for a time that I initally clicked on to open up a new invite but never actually saved/scheduled the meeting at that time.  How can I make this stop?

Recently while I was hosting a meeting my mouse bounced on the "Lock Meeting" in the participants sub menu.  This locked the meeting right near the start and many participants were not able to join. There was no indication or dialogue that the meeting was locked, until my boss called.

Seeing as the "Lock Meeting" item is at the bottom of the list, and it is critical to the operation of the meeting can a dialogue be added to confirm the change. 

Thank you

I'm on Windows 10 with Voicemeeter Potato version 3.1.1.1 with VAIO Extensions.  I've been using it without problems for 3 months (until today).  I have my speakers in Zoom set to VAIO input # 5 and it was working.  Today it doesn't work. I can use any other Voicemeeter input with no trouble.  Also other applications can send to VAIO input number 5 so Voicemeeter is working 100% with all of my other applications.  I even de-installed and re-installed Zoom but no go.   I'm pretty sure it is a Zoom issue.  It also says that my default input is VAIO number 5 but in Windows System settings I have it set to Voicmeeter Input and not VAIO #5 so Zoom is not reporting the correct default device either. 

For the time being, I've switched to using a VB Cable for output from Zoom (input to Voicemeeter) but something within the last 2 weeks has caused the break from Zoom (only) to VAIO input number 5.  I also reported the issue to Voicemeeter.

I have set up two types of meetings in Zoom. One is a meeting that recurs regularly (same time, two days a week, for 16 weeks). The other is a Recurring with No Fixed Time. So far so good.

When I go to "My Meetings / Upcoming", every occurrence of the first type of meeting is listed, and the second type of meeting is at the very end. This is because the upcoming meetings are sorted by starting time, and there is no starting day or time for a No-Fixed-Time meeting.

Here's my question: Is there a setting in Zoom which enables me to put the No-Fixed-Time meeting at the top of the list?

(I'm not sure whether it's relevant, but I've tried naming the No-Fixed-Time meeting so that it precedes the other alphabetically, and this doesn't work.)

Hi, as the title as said, everytime I try to launch Zoom, it says it can't connect to the internet. I am pretty sure there is nothing wrong with my internet as I am able to browse google chrome as per normal. I tried updating my drivers and tried reinstalling Zoom to no avail.

My version of Zoom is Zoom Workspace for desktop.

The exact error is 'It looks like we are unable to connect. Please check your network connection and try again'

Please help me ASAP as I am using my Zoom for my university work. Thank you in advance everyone.

I have typically hit the cloud recording button, but inadvertently hit the button that recorded a Zoom session held earlier today to my computer. Now I have an mp4 file that I cannot play on my Windows 10 system, and I am concerned that the other participants may not be able to access. Any guidance would be sincerely appreciated.

I think after some updates on Zoom app, now I can't access the HD video option in Zoom video settings, that make the video image sent from my webcame become not so good anymore. My webcam can sent up to 4.9 Megapixel on windows Camera app (2560x1920) and can capture up to 1440p resolution. The HD option supposed to work, but somehow now I can't check the HD option on video settings. Anyone know how to fix it?

Hello,  I recently had a meeting over Zoom and asked and got permission from the other person to do a video recording of our session, which I did (or thought I did).  I had  Zoom setup so the recording would be sent to my local desktop.  After the session ended, I did not see and could not locate the recording.  I'm using Zoom for Mac, Version: 5.17.11 (31580).  If anyone knows what could have happened to the recording, your help will be most appreciated.