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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Resolved! How can team member initiate and record calls on behalf of each other ?

Hey everyone, As a growing team, we are grappling with the following two issues: First: How can one team member start a call on behalf of another team member, for instance, when the person who has set up the meeting is sick or out of the office? What... Show more

Hey everyone,

 

As a growing team, we are grappling with the following two issues:

 

First: How can one team member start a call on behalf of another team member, for instance, when the person who has set up the meeting is sick or out of the office? What changes in the settings are necessary?

 

Second: How is it possible for each team member to record each other's calls?

 

 

Thanks

 


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Dual Monitors Issue

I have been using Zoom for many months using by Windows 10 laptop and an external monitor with an HDMI connection. I have the "Use dual monitors" option setting checked in Zoom. When I share my presentation slides, the slides appear on my laptop and ... Show more

I have been using Zoom for many months using by Windows 10 laptop and an external monitor with an HDMI connection. I have the "Use dual monitors" option setting checked in Zoom. When I share my presentation slides, the slides appear on my laptop and I can see the attendees on the external monitor. Works great!

 

Yesterday, I needed to do the same at a different location. Same laptop with the same settings, but instead of an external monitor, I connected a Smart TV. Now, when I share my presentation slides, the "Use dual monitors" option does not work. What I see on my laptop is the same as what I see on the smart TV. The only way I could make this work was to extend my laptop screen onto the Smart TV, and then manipulate the two screens to simulate what worked automatically with the external monitor. Doable, but not acceptable. What changes should I make so the connection with the Smart TV will work the same way it does with a dumb external monitor?


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Resolved! Zoom Desktop Application Will Not Launch (Windows 10) - Redux

This is a re-post; while trying to reply to a piggybacker on the original thread, the "accept solution" button was inadvertently clicked and there appears to be no way to undo that. Sorry about the repeat. When installed, the Zoom desktop app (v. 5.1... Show more

This is a re-post; while trying to reply to a piggybacker on the original thread, the "accept solution" button was inadvertently clicked and there appears to be no way to undo that. Sorry about the repeat.

 

When installed, the Zoom desktop app (v. 5.17.0) will not launch. No desktop icon appears after installing (though the app items appear in the "Apps" list and in the "Apps" control panel). When attempting to launch, no item appears in the Windows Task Manager; the Windows "donut of eternal contemplation' appears for a few seconds; then it disappears.

 

Zoom was working on this system as recently as a few weeks ago but when I updated it to the current version, it stopped working. I have tried to find and download a previous version on the Zoom site but have not found an "older versions" page.

 

The system: HP p7-1154 (desktop)

OS: Windows 10 (Build: 19045.4046)

HDD Scan: OK

System file check: passes

System scanned with antivirus, antimalware and antispyware utilities - Clean

 

I have tried:

* Scanning the hard drive - OK

* Deleting junk and temp files

* Scanning with antivirus, antimalware and antispyware utilities

* Checking internet connection - It is fine

* Cleaning up all temporary and junk files

* Performing scans with virus, malware and spyware scanners

* Rebooting system

* Checking to make sure camera and microphone permission are set properly

* Emptying temporary file folders and performing disk cleanup

* Making sure device drivers are updated

* Launching installer as Administrator
* Uninstalling ALL antivirus and security software

* Closing all applications except the Zoom desktop installer

* Uninstalling and reinstalling the Zoom app from "Apps" control panel

* Using the Zoom Uninstaller to uninstall and then reinstalling the app

* Downloading the installer again, from the official website, and installing

* Uninstalling all Zoom components, rebooting and reinstalling

* Clearing browser cache and cookies

* Booting into "Safe Mode" and repeating the install process
* Checking system requirements - System exceeds requirements
* Checking if system has enough space to install Zoom - System exceeds requirements
* Verifying permission to install the Zoom app - I am an Admin

 

Under no circumstance or combination of circumstances above will the application launch. I saw a recent post suggesting that this was a problem with version 5.16.x, so I tried to find and download version 5.15.11, which worked for the post'er but could not find it on Zoom's site (though I did find infected versions on other, spurious websites, which I did NOT download or install).

 

I would be grateful for any suggestion that would help me get the Zoom Desktop app to launch and run. Thanks, in advance, for the time you spent reading this and for any suggestions you  might have.


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Can't see users' faces on computer screen, but I see them fine on my cell. Help??

I use both my cellphone and my desktop computer screen to view zoom meetings, b/c I don't have a webcam or mic on my desktop but I like to see the screen larger than on my little cell. I use my cell for audio and for the camera. All was fine up until... Show more

I use both my cellphone and my desktop computer screen to view zoom meetings, b/c I don't have a webcam or mic on my desktop but I like to see the screen larger than on my little cell. I use my cell for audio and for the camera. All was fine up until a month or so ago, when suddenly I could not see attendees' faces on the computer screen, but I see everyone just fine on my cellphone. Sometimes they will be like a green screen, other times like a ghostly image, half-visible. It happens both on the main screen, and in breakout rooms.

If someone shares their screen, I DO see that fine on the computer screen (like a YouTube or a website they may share). It's just the faces in the attendees' windows that I cannot see.

I DID attend another person's zoom last night and saw their faces perfectly, but in the majority of the zooms I attend, I cannot. I think I've updated my zoom on both devices. Don't know why this is happening, or how to fix. Help!!


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Resolved! Recall.ai meeting bot starter kit

I'm trying to create a pretty simple chat bot to collect meeting transcripts and send chat messages. Zoom is pushing this company recall in their tutorial and recall is not responding. Does anyone know why recall isn't responding or any good informat... Show more
  • I'm trying to create a pretty simple chat bot to collect meeting transcripts and send chat messages.

 

Zoom is pushing this company recall in their tutorial and recall is not responding.

 

Does anyone know why recall isn't responding or any good information about how to replicate their service?


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Meeting Reminders appearing when meeting scheduled at a different time

Hoping for some assistance - when a meeting has been moved from the original timeslot, the zoom reminder that comes up in the bottom right hand corner is appearing at the original scheduled time. Is this a known problem? Multiple people in my organis... Show more

Hoping for some assistance - when a meeting has been moved from the original timeslot, the zoom reminder that comes up in the bottom right hand corner is appearing at the original scheduled time.

 

Is this a known problem? Multiple people in my organisation are having the same issue. It has only started happening over the past month or so.

 

Thanks in advance


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Notification when recurring meetings reach end of series?

Is it possible to set up an email notification for when a recurring meeting reaches the end of its series? For example, let's say I've scheduled our Sewing Club to meet every Friday for the maximum 50 recurring meetings allowed by Zoom, and then 50 m... Show more

Is it possible to set up an email notification for when a recurring meeting reaches the end of its series?

 

For example, let's say I've scheduled our Sewing Club to meet every Friday for the maximum 50 recurring meetings allowed by Zoom, and then 50 meetings pass, can Zoom then automatically notify me that the series of recurring meetings has completed so I can know to schedule a new series for our Sewing Club?


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Zoom not Livestreaming to Facebook

My Zoom has all of a sudden stopped allowing me to Livestream to FacebookMy settings are correct Normally I would just say MORE and go “Live on Facebook” where it gave me an option of which of my group or pages I wanted to go to. Now it says, “Log in... Show more

My Zoom has all of a sudden stopped allowing me to Livestream to Facebook

My settings are correct

 

Normally I would just say MORE and go “Live on Facebook” where it gave me an option of which of my group or pages I wanted to go to.

 

Now it says, “Log in with your Facebook account first” (which I don’t’ understand)

 

Has anyone else encountered this please?  And do you have a solution?  I will lodge a ticket with Zoom but was hoping to get sorted ASAP.

 


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Removing Registration

I accidentally click registration in setting up a meeting. All the articles show how to set it up but how can I remove it?

Thanks!

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Attendees are anonymized in the Zoom webinar chat - how do I make their names visible in the chat?

When attendees type in the chat, their names are anonymized to something random like "BBG BBG" - every single person. How do I make their names visible?

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