Hi, I'm a free user, and here a small problem. Since I am a free user, I can't get live chat support, so I'm posting here.

So basically, I am unable to give co-host status to another participant. Did some research and went looking in the settings via the web portal. Still couldn't find it. Based on past tutorials online, and past screenshots, there was an option enabling and disabling co-host. I assume that in a past update, that option specifically was accidentally removed. 

To whoever reads this, please check on your side in your settings, if this is an isolated issue on my side, or if it is global. And possible solutions, please. 

Thanks

I have Zoom Pro. I'm a physician and I use Zoom Pro with a BAA. I have a PMI and i use this (with a waiting room) for all of my meetings with patients.

Is there a way to turn off video filers for everyone in the meeting as a default and keep it off permanently.  

I am testing my use of a Zoom account that I am using under a large educational institution's license. I want to set up Zoom meetings for virtual trainings that include pre-registration to aid in tracking participation. I successfully set up a test meeting and tried everything out; registrations went well as did the meeting connection itself. 

When I click "view" under the Registrations tab in the event itself, I can see names and email addresses. But when I go to the "Reports" section after the event is over and generate a "Usage Report" the participant's names and emails are blocked out. 

I can't find a setting or other reason why this is happening. Without any identification of participants in the usage report, I have no way of attaching attendance to any particular attendee or registrant--which is the whole point of managing registration. Please help!

I purchased the Pro edition for 1 month to evaluate it. 

There is a description field that seems to only exist when creating an invitation from the website. There isn't a description field in the desktop app.  The email invitation text doesn't include the description field. I find it strange that this isn't an option when most meetings include an agenda. 

Is the only option to add it manually in the email?

Hello,

I'm on the free plan. Up until a few days ago, my meetings (using personal meeting room) never involved passcodes, and that's the way I liked it. I did always use a waiting room and admit participants.

For some reason something changed ~ Jan 16th. I am the only member, and I'm the owner (all privileges), and even though my waiting room is enabled (and locked for all users) I cannot disable the passcode, its grayed out. I tried toggling the waiting room... no luck.

I've done some searching on this platform, and maybe its that the basic tier MUST have a passcode at all times (even when the Zoom text says you only need ONE of waiting rooms, passcodes, or authenticated users)? Not sure this is true, and that didn't seem necessary 2 days ago.

Comments? any advice? I'm stuck because I'm on the free tier.

I used Companion AI for the first time and received Meeting Notes that required editing. I used the Edit button but could not find an edited transcript to send to my attendees. To get a transcript to send, I copied and pasted to a Word document and sent out. I'm sure that's not the right process. Please advise. Tom Ledbetter