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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Attendees are anonymized in the Zoom webinar chat - how do I make their names visible in the chat?

SRB10
Newcomer
Newcomer

‎2024-03-06 12:13 PM

When attendees type in the chat, their names are anonymized to something random like "BBG BBG" - every single person. How do I make their names visible?

Topics:
1 REPLY 1

Humashankar
Community Champion | Customer
Community Champion | Customer

‎2024-03-06 03:55 PM

Hi @SRB10 

 

That is basically how Webinar works, by default the attendees won’t see each other. They can communicate to you via Q&A or chat and this can be controlled to ensure they only communicate to hosts/panelists .etc

 

- If they ask questions through the Q&A feature you can answer them privately and you can also ensure they cannot view the questions from others.

https://support.zoom.us/hc/en-us/articles/203686015-Using-Q-and-A-in-a-Zoom-Webinar


- You can also configure webinar chat so attendees can only chat to hosts/panelists. Or you can just disable webinar chat completely.

https://support.zoom.us/hc/en-us/articles/7606407669773-Enabling-webinar-chat#h_01G407REVW89G9S4H7ZA...

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

Huma