Attendees are anonymized in the Zoom webinar chat - how do I make their names visible in the chat?

[SRB10]

When attendees type in the chat, their names are anonymized to something random like "BBG BBG" - every single person. How do I make their names visible?

[Humashankar]

Hi @SRB10 

That is basically how Webinar works, by default the attendees won’t see each other. They can communicate to you via Q&A or chat and this can be controlled to ensure they only communicate to hosts/panelists .etc

- If they ask questions through the Q&A feature you can answer them privately and you can also ensure they cannot view the questions from others.

https://support.zoom.us/hc/en-us/articles/203686015-Using-Q-and-A-in-a-Zoom-Webinar

- You can also configure webinar chat so attendees can only chat to hosts/panelists. Or you can just disable webinar chat completely.

https://support.zoom.us/hc/en-us/articles/7606407669773-Enabling-webinar-chat#h_01G407REVW89G9S4H7ZA...

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards