Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Zoom Crashed Unexpectedly Frequent Error

I have been experiencing being disconnected from Zoom since January 2024 started. I work from home and my job requires me to join Zoom and Gmeet meetings. My company noticed that I keep disconnecting whenever I conduct a meeting. Example, in one sess... Show more

I have been experiencing being disconnected from Zoom since January 2024 started. I work from home and my job requires me to join Zoom and Gmeet meetings. My company noticed that I keep disconnecting whenever I conduct a meeting. Example, in one session, I disconnect for 2-4 times. (Which is not normal)

 

Speed test is above average (94mbps) and cmd ping test ranges around 2ms-15ms. No request timed out. I'm also connected through LAN. LAN is good cause I let the repair shop check it and it's working.

 

Whenever I use Gmeet, I don't experience this issue. My internet connection is good too when I watch movies online. That's why, I don't know what to do anymore.


Show less

Recovering videos that were deleted more than 30 days ago

I would like to recover meeting videos/recordings that were deleted more than 30 days ago. Is this possible?

reply-icon Latest Reply - 

ブレイクアウトルーム設定画面を閉じるとZoomミーティングが落ちた

掲題の現象が発生したのですが、既知の不具合として報告されておりますでしょうか? <前提>共同ホストは2名体制(端末は各自2台の合計4台がZoomにログインした状態)ブレイクアウトルーム設定画面を操作したホストのZoomバージョンは、バージョン: 5.17.2 (29988)です <現象>100名を超える人(Zoomレポートでは249人)を16部屋に割り当て、ブレイクアウトルームを開始後、ブレイクアウトルームに順次入っている最中に、ブレイクアウトルーム設定画面右上の×を押下すると、Zoomミーティ... Show more

 

掲題の現象が発生したのですが、既知の不具合として報告されておりますでしょうか?

 

<前提>

共同ホストは2名体制(端末は各自2台の合計4台がZoomにログインした状態)

ブレイクアウトルーム設定画面を操作したホストのZoomバージョンは、バージョン: 5.17.2 (29988)です

 

<現象>

100名を超える人(Zoomレポートでは249人)を16部屋に割り当て、ブレイクアウトルームを開始後、ブレイクアウト

ルームに順次入っている最中に、ブレイクアウトルーム設定画面右上の×を押下すると、Zoomミーティング全体が落ちた

(原則一人2台でログインしている状態、1部屋に3~4人割当=ログイン情報では6~8割り当て)

 

<背景>

問題が発生の原因を明らかにするため、同様の操作をしたものの、再現いたしません。

(同人数での再検証はできておりません。3人程度での検証では、再現しません。)

 

よろしくお願いいたします。


Show less

Resolved! Video recordings

I was using the API (Get Meeting recording) and the results provided me a long URL to a video recording of the meeting. I tested that URL in a private browser window and was surprised that I didn't need a token to retrieve it. Is it available on the ... Show more

I was using the API (Get Meeting recording) and the results provided me a long URL to a video recording of the meeting.  I tested that URL in a private browser window and was surprised that I didn't need a token to retrieve it. 

Is it available on the public internet as it appears, and is the really long GUID in the URL a method to make it hard to construct, or are there setting I can I make to require a token?


Show less

reply-icon Latest Reply - 

Missing immersive view option even when enabled, Linux client

Hi everybody, do you have the option to start the immersive view when using an Ubuntu Linux ZOOM client? I have access to a licensed account at work and a personal account, both have only the Speaker and Gallery view options in the meetings. Both acc... Show more

Hi everybody,

 

do you have the option to start the immersive view when using an Ubuntu Linux ZOOM client?

 

I have access to a licensed account at work and a personal account, both have only the Speaker and Gallery view options in the meetings. Both account have the immersive view enabled in the profile Settings.

 

kind regards,

Ales Horak


Show less

reply-icon Latest Reply - 

How to use Zoo with ChromeOS Flex

Hi all, I've just installed ChromeOS Flex on an old PC and I'm trying to find a way to use Zoom on it. I've installed the Zoom app from Web Store, but now, I have a message to use Zoom for Chrome AWP. But ChromeOS Flex can't install application from ... Show more

Hi all,

 

I've just installed ChromeOS Flex on an old PC and I'm trying to find a way to use Zoom on it. 

I've installed the Zoom app from Web Store, but now, I have a message to use Zoom for Chrome AWP.  But ChromeOS Flex can't install application from Google Play.

 

Is there a way to have Zoom AWP installed on ChromeOS Flex?


Show less

reply-icon Latest Reply - 

A recording too short

Yesterday I organized an online lesson with recording on the cloud.The lesson lasted approximately 1 hour and 10 minutes, but the recording lasted just 2 seconds! Why ? Throughout the lesson I had the word "REC" on the display !!I only used 10% of th... Show more

Yesterday I organized an online lesson with recording on the cloud.
The lesson lasted approximately 1 hour and 10 minutes, but the recording lasted just 2 seconds!

Why ?

Throughout the lesson I had the word "REC" on the display !!

I only used 10% of the cloud space

 

Thanks !

 

 


Show less

Resolved! Spotlight and pin: Participants don't see what host does when using audio mixer

We recently hosted a large hybrid event: live in an auditorium with mics and a PA system and 80 people connected via Zoom. To eliminate echo and feedback, we used an audio mixer with presenter mic output going to the in-room PA system and also to the... Show more

We recently hosted a large hybrid event: live in an auditorium with mics and a PA system and 80 people connected via Zoom. To eliminate echo and feedback, we used an audio mixer with presenter mic output going to the in-room PA system and also to the mic input on the host laptop to route to Zoom participants. In the reverse direction, we had headphone output from the host laptop routing Zoom participant speech to the audio mixer and out to the in-room PA system. The audio all worked perfectly. The problem was that because in-room audio was routed through the host laptop, Zoom considered the host laptop the active speaker anytime mics from the auditorium were active and Zoom featured the video of the person operating the laptop at all times except when another Zoom participant spoke. We thought this might happen and tried to prevent it by spotlighting and pinning video from 2 cameras turned on the in-room presenters. The spotlights and pins worked on the host laptop's display, which was projected to an in-room screen, but the spotlights and pins did not appear on Zoom participants' remote displays. This also produced a recording that showed mostly the face of the person operating the host laptop (certainly not what we wanted). Can anyone tell me how to configure settings in Zoom so that we can get it right the next time? With audio routed through a host laptop, how do you successfully spotlight or pin presenters on cameras that have joined the Zoom session so that Zoom participants see those video streams highlighted?  Also, how should we configure recording settings to ensure we have silent video from in-room cameras (the spotlighted/pinned ones) captured as well as video of active speakers? I hope I have explained this well enough to get some good advice! Thank you!


Show less

reply-icon Latest Reply - 

Zoom hardware

I am attending a hearing with zoom required shortly. I don't have a cell phone but I do have an Akaso Brave 7 LE. Can this piece of hardware be used to zoom?

Zoom causes BSOD

I've been plagued with this issue for months. I've owned this ASUS Zenbook for almost a year, but only in the last 3 months or so has Zoom caused BSODs almost every session. I've tried various solutions. I contacted the manufacturer of the dock I use... Show more

I've been plagued with this issue for months. I've owned this ASUS Zenbook for almost a year, but only in the last 3 months or so has Zoom caused BSODs almost every session. I've tried various solutions. I contacted the manufacturer of the dock I use, Plugable, and uploaded minidump files. They said it's due to Norton 360 Security (maybe antivirus) but a Norton tech could not trace the problem to their software. I disabled antivirus and the firewall and no improvement. Plugable also thought it might be due to using an older monitor (more than 10 years old) so I bought a new one. No help. I saw on a Zoom forum it might be due to my bluetooth headset, so I changed Zoom "Audio-Advanced-Signal processing by Windows audio device drivers" to "Off." And then my next meeting I did not even use my Bluetooth headset, I used my external speakers. Another BSOD. Here are my minidump files.

ASUS M3702WFA. All drivers and Windows components up to date. 

Help! 


Show less

reply-icon Latest Reply -