We have applied for  Zoom Hardware Certification for USB CAPTURE CARD .  Our application ID is #834247100  . We had applied this 2 months back  . We have not received any response  , we need guidance on how to proceed further and whome should we contact for the same . 

Nitesh S Bafna .

I have tried uninstalling and re-installing Zoom several times and it still doesn't work. It was working fine before the Zoom update but now, when I share my iPad, even though I click on share audio as well, attendees can't hear the audio from my computer. 

Why is this happening and how can I fix it. Please help. I can share the computer audio if I'm sharing a screen on my computer but not when I share my iPad.

I don't want to share the iPad sound, just the screen and have the computer audio be shared as well when I'm sharing my iPad.

Please help.

I do not have any images because there's no error showing or anything. It just doesn't happen. 

I use an external Sony FDR-AX700 video camera when I am conducting a Zoom gathering.  I would like to ALSO record with that same camera onto the SD cards loaded into the camera.  However, whenever I push 'record', the Zoom screen goes black. I am wondering:  is there a video setting that allows me to use an external video camera AND also record onto that external camera's SD cards?  I want to use the Camera Recording rather than using Zoom recordings, so that my subject (speaker) fills the screen for the entire presentation rather than just a tiny window on the side (when the presenter goes to shared screen).  Any ideas would be appreciated.  Thank you.

As soon as I join any meeting... My screen shows black color of the speaker's view.. I can see all the participants but as soon as someone speaks I can see just black screen of that perticular person while they speak... As soon as they stop speaking I can see their screen clearly.

Please guide.

We need to send a zoom link to BOP for a meeting, but they have a Cisco brand video conferencing system. They are requesting a link that only has numbers and @Anonymous.gov after it. for example 123456 @zoom.gov Is the SIP join method the same thing? Do we need to buy the government version of Zoom?