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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Resolved! Video and Sound not synchronised on Windows 11

I recently got a new laptop running Windows 11 rather than Windows 10 on my old laptop. Now I am getting complaints from others that, for the first time, my sound is slightly behind my video on Zoom Meetings. My guess is that it's probably a Windows ... Show more

I recently got a new laptop running Windows 11 rather than Windows 10 on my old laptop. Now I am getting complaints from others that, for the first time, my sound is slightly behind my video on Zoom Meetings. 

My guess is that it's probably a Windows 11 setting but there are so many to choose from. Has anyone had a similar problem and, if so, how do I fix this?

(I tried getting a separate microphone but that made no difference so the mic is being returned tomorrow.) I am on a fast broadband connection so I don't think that's the issue either and all my drivers (mic, and camera) are the latest available (as is my version of Zoom).


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reply-icon Latest Reply - 

Is there a human at Zoom?

The suggestions haven't worked. The issue is simple.

 

Is there any human there who is willing to help me? With ACTUAL customer service?

 

It's not that big an issue. It shouldn't require this much effort to get it solved.

 

Thanks.

reply-icon Latest Reply - 

SSO

We are currently setting up Single Sign on.  We have run into the issue of where we need to change a few user's sign-on/email address.  If we change their email address, will that cause any issue with already scheduled Zoom meetings?

Recording shows all Participants constantly

I have recorded my Zoom meeting.The settings were on speaker mode - so that you could only see me.The recording shows all participants during the whole recording. How can I change that?I have downloaded the mp4 and can't find any recording on my prof... Show more

I have recorded my Zoom meeting.

The settings were on speaker mode - so that you could only see me.

The recording shows all participants during the whole recording.

 

How can I change that?

I have downloaded the mp4 and can't find any recording on my profile.

 

Really appreciate your help - as I need that video to go public.

 

Thai you.


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Paused screen-sharing for background full-screen Google Slides presentation

My goal is to be able to (1) present from Google Slides, (2) while seeing the presenter notes, (3) while the audience sees the full-screen presentation, and (4) all from a single display. This seems impossible with Zoom which is ridiculous. Here's my... Show more

My goal is to be able to (1) present from Google Slides, (2) while seeing the presenter notes, (3) while the audience sees the full-screen presentation, and (4) all from a single display. This seems impossible with Zoom which is ridiculous. 

 

Here's my process for testing this:

 

1. Start Zoom and create test meeting.

2. Open my Google Slides presentation in Chrome.

3. Invoke presentation mode with presenter notes. Presenter notes open in a second window.

4. I need to full-screen the presentation again because presenter notes in Google Slides minimises the window slightly.

5. I tell Zoom to share the full-screen presentation.

6. I put the full-screen presentation in the background (not displayed on my single physical display).

7. I pull up my presenter notes, only to find the Zoom pauses my screen-sharing because the presentation is in the background, even though I've clearly selected that window in sharing options.

 

There seems to be no solution to this using Google Slides, unfortunately, but I'm hoping someone has worked out what the trick is.

 

This works perfectly well on using PowerPoint which I could use but I shouldn't need to have PowerPoint to achieve this very simple outcome.

 

There are some horrible workarounds, like side-by-side windows on my single display but the audience sees the browser and the presentation is not entirely full-screen (ugly and unprofessional). I am not interested in workarounds. 

 

Fingers crossed.


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Help! I cannot access my paid account.

I cannot access my paid account. I created a Zoom meeting this past Wednesday morning, but I could not login to my account to have the scheduled meeting for Bible Study on Wednesday evening. I have not talked to a person who could help me, yet. When ... Show more

I cannot access my paid account. I created a Zoom meeting this past Wednesday morning, but I could not login to my account to have the scheduled meeting for Bible Study on Wednesday evening. I have not talked to a person who could help me, yet. When I enter my Apple info, it takes me back to re-enter my info again.  I am unable to access any account info. When I tried to enter my account using my email and password, it started me a new free account versus opening my paid account.  I don't know where to submit a ticket and contacting Agents leads to automated robots. Frustrated. Please help! 


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Upcoming Meetings

I have meetings schedule through August 2024, but Zoom is only showing through mid March. I can't update the date range. It's acting as though I have not meetings scheduled after mid March. I checked my google calendar, and the meetings still show up... Show more

I have meetings schedule through August 2024, but Zoom is only showing through mid March. I can't update the date range. It's acting as though I have not meetings scheduled after mid March. I checked my google calendar, and the meetings still show up there with the zoom link. Did zoom delete these meetings? Can they be recovered? Is there a glitch that just needs to be fixed?


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Zoom Meeting Freezing

I am experiencing an issue the last few days where during a meeting my Zoom link Lockes up and then kicks me out of the meeting. It then reconnects and takes me back into the meeting. This happened 5 times in a 60 minute meeting and is frustrating an... Show more

I am experiencing an issue the last few days where during a meeting my Zoom link Lockes up and then kicks me out of the meeting. It then reconnects and takes me back into the meeting. This happened 5 times in a 60 minute meeting and is frustrating and embarassing. This has never happened to me prior to this week. 

 

Any thoughts or ideas on how to fix this? 

 


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Controls disappearing during screen share

Hi, I'm fairly new to Zoom and need help with a reoccurring problem. I have been having a problem with my control panel disappearing when I begin to share my screen. As soon as I share my screen I am no longer able to see my participants or myself an... Show more

Hi, I'm fairly new to Zoom and need help with a reoccurring problem. I have been having a problem with my control panel disappearing when I begin to share my screen. As soon as I share my screen I am no longer able to see my participants or myself and all controls disappear. I can log out and then log in and that helps but not all the time. This is very distracting because I am the teacher. Any and all suggestions will be appreciated. Thank you


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reply-icon Latest Reply - 

Client thinks I am in another meeting

Hi, this morning I was waiting for a client to join a meeting that I had scheduled. My client could not join my meeting because they received a message to say I was in another meeting. The ironic thing was I was waiting for them in the meeting room f... Show more

Hi, this morning I was waiting for a client to join a meeting that I had scheduled. My client could not join my meeting because they received a message to say I was in another meeting. The ironic thing was I was waiting for them in the meeting room for which they had been sent a link from me. This has happened on several occasions. Does anyone know how to resolve this? Thanks 


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