We have a paid account.

I was providing a live training that some could not attend so we promised a recording of the training.  

At the start of the training Zoom Came On to say this session is being recorded and we clicked on "got it". 

I can only guess that we ran out of space during our live recording (which was 1.5 hours) and the recording or even part of it is no where to be found. HELP I cannot recreate this recording, it was live with 45 people.

Since 2 month, when I host a meating, I can't share my screen when participants came into the meating. They still can share their screen but I can't. It say that the screen sharing is unavailable. And when I look into my settings, everything is ok and everyone can share their screen.

I love the additions to polling in meetings!  I would like to suggest that the polling feature - Ratings - have the capability to go into negative numbers (i.e. -3, -2, -1, +1, +2, +3).  I incorporate certitude testing in my sessions with students and having the capability to have a rating scale into negative numbers would be a great help! 

I have a paid account. But Chat is not recognizing that and won't allow me to talk to support. I tried calling and the same result. I even wrote to Support but got the same respond.

This is ridiculous. I have a paid account and not able to contact zoom to fix my login issue! 

What do I do?