Hi community, I would like to enquire on a zoom meeting feature of using my own company's zoom background in an immersive view. Problem is that I was able to use that during a zoom meeting but once someone started sharing screen, the immersive view was stopped. We tested out the in house zoom's immersive background and managed to share screen with their background instead of our own custom one. 

Any idea if this is a liability from zoom? Or are there any workarounds on this? Thanks! 

Hi there

I have installed and uninstalled Zoom more than 10 times to try prompt when I share my screen and audio the audio drivers to install on to my Mac yet there is no 2nd screen (attachment - supposed prompt screen) to ask me to install the drivers.  I've made sure my privacy also allows for Zoom to not be restricted.

Please help as there is nowhere online that resolves the issue.

Thanks

I have a zoom professional license.

I did a zoom meeting. I set it up. It had a name and everything.

I recorded the meeting. I could see the square and the triangle (typical buttons for recordings).

An hour after the meeting, I can't find any recording.

Since I have a license it should be saved to the cloud. Zoom lists nothing under recordings for cloud or local. 

What is going on? 

Hello all :

     Recently I found some of my students which they have trouble to hear the music that I played during the meeting ( though not all of them .. ) . But they can all hear me talking during the meetings. ( which I find it very strange about it ) . How can I solve the problem , please let me know .

  Thanks in advance 

HELP!!!

When I am in a meeting I can hear everyone no problem.
BUT when someone shares music or their sound I cant hear it - just the odd crackle.
I tested my microphone - OK
I tested Webcam - OK
I tested speaker - an issues.
It comes up with "Same as System (Speakers (realtek (R) Audio)) is the problem.

I used to have zoom on my old surface pro - no problems. I got  anew laptop and this is now happening.  Also it seems to go to ZOOM Workplace - where as before it was just zoom 

I really need help - how do I fix it so I can hear other people's music AND they can hear mine....?

Since I updated my zoom app yesterday, the annotation tool is missing on my meetings. I have verified that nothing is changed on my profile and annotation is turned on "In Meeting (Basic)" section. Please bring that back.

• No Error codes
• Windows 10 PC
• Zoom version Version 6.0.0 (37205)
• Launched a Zoom meeting myself and cannot find the tool used to be on the Zoom menu bar