Hi guys please help. Ever since I got a new mac and downloaded zoom, I have had issues. Before I was able to see all the different options but I'm not sure what I did because no everytime I click screen share, it only directly shares my desktop and I see NO other options like "present" or "portion of screen" like all the basic/advance options are not even showing up. 

As host, I start an attendance poll before others join. When participants join, they are presented with the poll. This works for most devices. However on some iPads and iPhones, they see a small message that says "The host has started a poll" which stays on their screen for about 2 seconds. They do not see the poll.

I have thoroughly tested using the latest updates.

Has anyone experienced this?

Is there a setting that needs to be changed on the participants device?

We hold a bigger zoom session in my office, and we like to hold our meetings in a breakout room. When bringing certain devices in that breakout room where we are holding our meetings, they are unable to start their video or unmute, it is like their device is frozen for them but are still able to hear. To resolve this issue, we have to have to move everyone back to the main session where they are able to unmute and start video. It becomes a big problem for us because we have to bring everyone back in that breakout room when we are done with that particular device. 

Has anyone had this issue before? and if so, was there a solution to this issue? 

thank you!!

I teach piano lessons and we've had to move online. 

I can't hear my students when they're playing.  I can hear them perfectly when they are speaking.  This has just recently stopped working (mid December 2021) 

I am using version 5.9.1.  I have encouraged all my students to keep Zoom up to date. 

 Original sound is enabled for both me and my students and also high fidelity music mode selected. 

I can only hear the first 10 seconds of them playing piano, and then it cuts out. 

Please help! 

Today I joined a Zoom meeting via web browser. I was not the host of the meeting. 

After I joined, I asked the host if he could record the meeting. Rather than record the meeting himself, he gave me host permissions and suggested I record the meeting on my end. 

I started the recording from my web browser, and was notified that the recording had started. 

After we both left the meeting, I tried to find where I could access the recording, but it was not showing in my account. 

I was not a Zoom Pro user at the time of the recording. I have joined Zoom Pro immediately after realizing that the recording isn't in the account. 

Will the original host have access to the recording? Is the recording stored somewhere I am just not aware of? 

Whenever I do a Meeting now on this computer. two things happen.  If I start a meeting the Virtual Background shows up. But my Face or image does not  show up when speaking etc.... In addition I cannot get sound no matter what I do with the computer.  Anyone have advice on these issues   Thank you  

me parece muy mal que zoom tenga 100 participantes en  el plan gratuito y 100 en el pago, Google meet da 150...deberian subir la capacidad  130 como minimo...luego si tenes una reunion de 130 debes comprar large meeting y pagar por 500 cuando solo tal vez necesitas 10 participantes extras, por este motivo la gente se va a google meet. 

Faço uma aula em que ouvir as músicas compartilhadas pelos professores é essencial. Só consigo ouvir o cantor e não os instrumentos. Já mudei para "som original para músicos" e não funcionou. Mudei de alto-falante. Uso Windows 11. Há alguma incompatibilidade? O que eu faço?

According to this KB article https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0070336 there is a Phone Dial-in Contacts. under Account Management.

I have a Pro account, but am not able to locate this page.

I am trying to setup dial-in contacts so that when participants dial-in to a meeting from a phone, their name appears rather than just their phone number.

Can anyone provide guidance or help?

Regards,

Wayne