Over the past 7 days, Zoom has randomly cancelled over 10 meetings meetings and sent several meeting invites for meetings that have already happened. I know this because my clients have emailed me asking what's happening. Has anyone experienced this and know how to address this?

I don't have a business account so Zoom won't talk with me. The Bot says it doesn't understand the issue. 

Hello,

I am new to zoom and would appreciate any help you guys can give. We have been tasked with migrating to zoom video from twilio. We need to make some core decisions right now based on future requirements and I was wondering if anyone here can suggest something. 

Zoom UI Toolkit is a quick way to start the project however we have some features I could anticipate and Im not exactly sure if UI Toolkiit will allow any customizations. Especially customizations with participants in general, which we might need to hide as chaperones, pass the user names based on roles, urls etc. Also have video, mic health checks before the session and possibly some button customizations.

Does the UI toolkit offer any programmable customizations or the custom UI with Zoom video sdk is the way to go?

Thx,

Orento

I have tried to trim a meeting recording 8 times in the last two days, and each time it has failed. I keep getting emails from Zoo telling me that the recording could not be trimmed and to try again. This has never happened to me before. What could be the problem? 

Hello! I'm trouble-shooting an issue on behalf of the church I attend.

We have a paid Zoom account for Zoom meetings at our church. There are 3 users on the account besides the owner.

Recently, one of the users clicked on the recurring meeting link to join the Sunday morning meeting, and ended up joining as the account owner. The owner of the account had launched the meeting already, so 2 of him appeared in the meeting. 

I do not believe that this user had signed into the Zoom app using the owner's credentials before clicking on the link.

I do not believe she even signed into the Zoom app before clicking on the email link.

I believe her process was to simply go into her email account and click on the recurring meeting link to join. For some reason, she joined as the owner.

She had not attempted to join by Zoom for months, as she almost always is in-person for our Sunday meetings. Though, I do not believe she had this issue in the past, at least I had never heard of this issue before.

Another piece to this that may help is the email used for the account is a shared common church email that both the primary account owner and the users use from time to time. I believe she accessed the recurring email link from her personal email account, rather than the shared one, but I'm not sure. Perhaps that is what could be going on here?

Any thoughts as to what might be going on would be appreciated. Thank you so much. 🙂

Nathan