Hello: I am running latest IOS on MacBook Air. Using Canvas and Zoom in side Canvas, but also often just use the separate Zoom APP on my Mac. For some reason, during classes, I simply cannot share files via the chat anymore. Why not? It used to work just fine. Drag and drop - no issues. Suddenly this is a problem. I have looked EVERYWHERE for an answer but find no advice and no setting adjustment that will fix the issue. Anyone who can help will be much appreciated since this is having an adverse effect on my classes now. Thank you 

Hello,

I can not view some drop-down menus when using zoom, which appear completely white or keep showing the background image on my screen. The same happens for the bar on top when sharing the screen, hence I am not able anymore to control the meeting (e.g. stop the sharing, opening the chat, etc...)

Hey legends,

I've been using google calendar with Zoom extension for ages, but in the last week or so whenever I create an event in the calendar, a Zoom meeting is created in my Zoom account, even when I don't select 'Make it a Zoom meeting' (i.e. I might just have a reminder or block time that does not require a meeting).

It seems to create the meeting in what I think must be GMT or a US timezone as opposed to my own as the meetings displays at 2am etc in Zoom account.

Any idea what might be happening and how to resolve?

Thanks!

Good Afternoon,

One of my users explained to me that when creating a Zoom Meeting (Outlook for Mac) while replying to an email, the details of the meeting go to the very bottom of the thread. I realized that this can be very inconvenient especially if the email thread is long. I imagine that people would get confused to where the invite is since it wouldn't be the first thing they see, and it would be annoying having to scroll all the way to the bottom just to copy and paste it back to the top of the email. 

Is there some setting to have it populate at the top of the email thread? Or is there some fix to this? Thank you for your help in advance!

Has anyone else who supports Zoom for a company with Surface Pro devices noticed that Surfaces very quickly overheat and then throttle the CPU when in Zoom?  This has been a very persistent issue for us and happens on all Surface Pros from 4-7.  We have mostly i5's and i7's and a mix of 8GB RAM and 16GB RAM and it affects them all.

The issue is made much worse by using the internal camera and can be greatly alleviated by switching to a USB webcam.  I also noticed that the people who have it worse tend to use two external monitors in addition to the Surface screen itself.  Telling them to stop using their Surface screen also greatly helps since it helps the Surface run cooler and also uses less graphics processing since it's a whole less high-res screen being used.

Has anyone found a solution that allows people to use Zoom on a Surface without having to make these kinds of sacrifices?  I feel like a Surface should be able to more than handle that kind of load, but I guess they do have the design flaw of poor heat management, so maybe the issue isn't really solvable given that.