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My computer recently crashed and was reset to factory default... I still have my zoom account, but I know it's not updated, and there is no link in my profile to "check for updates" How can I update my current version to the latest version?
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In older versions of zoom, I could easily open and close thumbnails of the current speaker that appeared on the bottom right of a shared screen presentation by clicking a control on the thumbnail (an x or an up arrow, IIR). But the current version (5.17.11) has no controls and thumbnails now cover part of the bottom left part of the screen when viewed in landscape. Here's a screenshot: postimg.cc/QHY1Z4d7 How can I easily open and close these thumbnails? I was only able to find instructions for desktop that require hovering over the thumbnail which is impossible on an iPad.
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HELP!! There is no longer the option for me to give my meeting attendees remote control access. I have checked all my account settings to make sure that I have allowed for this function, but during my meeting, there is no button/option that comes up to give remote control access. Does anyone have any advice? Thank you in advance!!
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A client that uses Zoom regularly keeps trying to send me invites to Zoom meetings but these invites are not coming through to my Gmail address at all. I have checked Spam and Promotions tabs and have done a global search in Gmail for the no-reply@zoom.us address -- with no luck. The client is not receiving any error messages on their end and I have been unable to find anything here in the Community or in Zoom Support or across all of Google to help solve this problem. Any help will be greatly appreciated because this situation is getting VERY frustrating for me and for the client. Thank you!
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I updated zoom today using the Ubuntu 16.04+ 64bit (5.12.2.4816) .deb package. I get /opt/zoom/zoom: error while loading shared libraries: libcef.so: cannot open shared object file: No such file or directory I'm running Ubuntu 22.04.1 LTS How do I get this resolved as there is a libcef.so in the /opt/zoom/cef directory I tried the chatbot system who then put me to support and support said no support for my account speak to my admin, however, he's very non-technical so I've no idea if the message will even reach zoom support.
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I am currently hosting a meeting and recording. I am noticing on the upper left of my Zoom window, next to the green shield and recording status symbols, there are the letters "IT" that intermittently flip between white and orange. Does anybody know what that means? I wanted to upload a screenshot of this but I can't upload images.
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