cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom is unable to detect a camera - in Citrix Environment

fas5000
Newcomer
Newcomer

I've installed the latest version of the CITRIX AGENT on my Virtual Machine

 

NAME: CITRIX VIRTUAL APPS AND DESKTOPS 7 2023 LTSR CU4 UPDATE 1 - VIRTUAL DELIVERY AGENT
VERSION: 2203.0.4001.4345

 

including the following

Zoom Client for VDI - 5.17.248.50
Zoom VDI Plugin Management - 5.17.248.50
Zoom VDI Universal Plugin - 5.17.248.50

 

on my local machine my camera is working fine and I have installed the following:

Zoom VDI Plugin Management - 5.17.248.50
Zoom VDI Universal Plugin - 5.17.248.50

 

however still unable to Zoom to detect the camera via the Citrix VDI, it works fine on the local machine but not the camera

 

the links which i used are the following:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063810#collapseVDI4

 

Thank You

 

Fas

 

 

 

0 REPLIES 0