For our account, we have native Recording and Transcription disabled, unless pre-authorized, due to our very strict security and legal policies.

We just learned that an Otter.AI bot, used by an external user, auto joined a call (Hosted by us) as 'user_otterpilot'. Once the meeting was over, the full transcript of the meeting was emailed to all users on the invitation - based on integration with the external users calendar. 

When the Otterpilot AI is recording/transcribing, the Host and all attendees are unaware that this meeting is being recorded. 

Does anyone know how we can block these bots from joining our internal calls?  All IP's are different and I can't find out what domain the account is using to attempt blocking that way. 

Thanks!

I recently upgraded to a new Macbook Pro with Monterey, and since then Zoom has been giving me problems with the webcam I use for my home office.

I use a Logitech c922 camera with the LogiTune software to crop the camera to focus only on a part of my home office background. However, every time Zoom grabs camera access (including starting a meeting, turning the camera on and off, or even going into video preferences), it treats it as if I am using the default camera settings, ignoring the LogiTune setup.

I can restore the settings by going back to the LogiTune setup process (at which point Zoom recognizes the settings I put in beforehand), but I don't want to be showing my full background for the first 10-15 seconds of each meeting I have.

This is also *only* a Zoom problem -- all other applications that use the camera accept the LogiTune settings without issue. This is also an issue with alternate Logitech software (G Hub) that again works with all other programs.

This issue might be related to another unsolved problem with Logitech cameras not working in HD on new Macs (https://community.zoom.com/t5/Chat/Anybody-else-having-problem-with-Logitech-webcam-with-the-new/m-p/22394#!) since the solutions seem to be similar.

But has anyone found settings in Zoom that can be changed to fix this issue, or any other workaround?

Thanks!

I've Upgraded to large meeting to increase meeting capacity will my scheduled meetings update automatically? How can I check whether the meeting that is scheduled has large meeting capacity applied it? 
It's for an event that is happening in 2 hours. 

Participants are manually assigned to a breakout room, but there are instances when the participant is sent back to the main room. At this time, they are "grayed out" but still showing as a member of the room they were kicked out of. We are then unable to move them back into that group unless they rejoin the Zoom meeting. Any thoughts on what we can do to remedy this?

I've noticed with the most recent update that meeting invitations are no longer successfully copying. There is a "copy invitation" tab like before, but it fails to actually copy (I usually paste the copy into emails).

I can manually copy the meeting link, but that doesn't contain the meeting date & time details. Very annoying.

Does anyone who a fix? Thanks.

Hello Zoom Community,

We've been deploying Zoom using the following MSI command to install it system-wide:

Our goal is to have Zoom installed in C:\Program Files\Zoom, making it accessible to all users on the machine, and to enable silent auto-updates without requiring administrative privileges.

This approach worked as expected on a test PC yesterday—the auto-update feature functioned correctly for the test user. However, when attempting to replicate the process today, we encountered inconsistencies: sometimes the installation proceeded without issues, while other times it prompted for an administrator password.

Has anyone else experienced similar behavior? Are there additional considerations or steps we should be aware of to ensure consistent, silent installations and updates across all machines?

Any insights or recommendations would be greatly appreciated.

Best regards,

Sunil