We have been using Zoom SDK for quite some time but today we noticed something which was not experienced earlier. Host video is not available to all the participants and all the incoming videos for the participants are randomized. We don't have the option to change view settings and all the live videos of participants are not shown. Most importantly all participants should see their subsequent host in the meeting but they are not able to do so as they are only shown one incoming video that is also randomized it can be either of the host or a participant. We have tried all possible changes from the admin console as well as through the Zoom SDK settings. Any suggestions?

My wired headphones does not work on Zoom meeting on my Samsung tab A9+. I don't think it's a headphones issue because the audio works fine with other apps like Spotify and YouTube. I tried some basic troubleshooting uninstalling and reinstalling the app and making sure it's up to date. Does anyone have the same issues?

 I received an email about scheduling an interview over the Zoom Workplace App using the link:

https://us05web.zoom-inv.cfd/Windows/meeting-invitation/pwd=

I have removed the portion after the pwd= 

My concern is the -inv.cfd. Can anyone tell me if this a legitimate Zoom link or invitation?

I am writing regarding an urgent issue with a lost conference recording. We hosted an important conference via Zoom which was set to be recorded to the cloud. However, we discovered that the recording has disappeared, and we believe this may have happened due to insufficient cloud storage space.

Is it possible to recover this lost recording from Zoom servers? We are prepared to immediately take any necessary steps to retrieve this vital content.

Thank you for your help.

Sincerely,
TroyanSchool

For the last three days, registrants for my daily meeting have been getting this error message. 

I have a large room so my capacity is 500 and this is happening with less than 200 people in the room.

I have contacted support multiple times with no solution yet.

For context, I have done this meeting for almost five years so it is not a new set up.

I typically run 300-500 every morning and today we were at 130 with multiple people sending screenshots of this error message.

We run the meeting off the zoom app on a desktop.

We have updated the app to the latest version but other than that, I can't imagine what else can be done from my end.

Has anyone experienced this before? What did you do to resolve it?

Now it has happened twice while recording to the cloud that it suddenly stops recording and it has not been saved and no email from zoom about the recording. First time it stopped after 1 hour, second time today after 1,5 hour.

It seems unreliable to use the cloud for recording.

Anyone knows why this happens or any solution?

Hi,

   Having followed countless "guides" to get Zoom to cloud record in HD I still end up in 360 vertical resolution.  I have a paid account, my client is set to HD and my user settings are set to record in HD (Meeting-HD Video Quality in settings).  I have a good strong internet connection and have tested on mac and PCs with different, but always strong, internet connections.  I have the latest client.

There are guides that add the most weird "requirements" and so also, I always use the client in full screen and in speaker view.  I have the lowest number of people visible in the gallery. I have recording set to start as default and I always have original sound switched to on.

What else?  Well I join the meeting 10 minutes or more before anyone else and so I can't for the life of me see how their settings willl affect my recordings.  I've even tried test recordings with no one else present.  Nothing changes from 360p.  

Once a week we use Zoom to broadcast a Church Service.  People who are housebound join in.  Only a handful.  Then I take the recording and share it on Youtube.  But the quality of the recording is so low resolution!  I am seriously thinking about switching to Youtube Live.  The only problem is that some of the viewers are in their eighties and needed a huge amount of coaching to get to use Zoom.  I really don't want to subject them to more change.

Surely it can't be that difficult, can it?

Thanks

J