My goodness, I hope somebody can help me here. I'm trying things that I've spent 3 hours reading about and already tried. 

I have been using zoom for fitness/yoga/nidra classes for 3 years no problem. 

I got a new IMAC this week to replace old one and all of a sudden zoom isn't allowing music at the same time as my voice teaching. My voice quality is terrible if music is playing, I've tried to sharing musician thing being on etc. Please, I really welcome your input here, even if you think its seems obvious. I've got a ticket drawn up with Carla and sent a sample of how crap it all sounds, and has heard nothing now!

I’m trying to set up SSO and SCIM integration for a Zoom application in my tenant. I followed the documentation and configured everything according to the guidelines. Provisioning appears to be working correctly when I check the Zoom user administration panel. However, I’m unable to sign in to Zoom using my Microsoft credentials — it throws an error attached for reference. I reviewed the App Registration section and noticed that no permissions were being requested. I manually added the User.Read.All permission, but the issue persists. Could you please help me troubleshoot and resolve this issue?

Hi All

Question - please can someone offer some insight?!

I recorded a meeting.  I have downloaded 3 files .  I can edit the transcription in word no problem BUT I cannot figure out how to edit the captions on the video.  All instructions say press "play" and the transcriptions will appear on left hand side, you click the pencil image and edit.  BUT all I see when I press play is the recording with the captions appearing which I can turn on or off. 

Can anyone explain why my screen goes black at random times during some Zoom meetings? The sound stays on for a few minutes & I think the others in the meeting can still see me, but then it goes completely dead and I'm logged out of my computer. I have to re-log into my computer to get back into the meeting.

This happens quite randomly - sometimes after only about 10 minutes into the meeting; sometimes 30-40 minutes, sometimes never. I've checked all my computer settings, and it's set not to go to sleep for one hour, so I'm pretty sure it's not the computer settings. I can't find any settings in Zoom that could be causing this.

Hi there,

Since an update a few weeks ago, Zoom keep using my camera after the call has finished (the blue light on my camera remains on and the "Zoom is using your camera" message is present in the taskbar).

If I try to make a second call the camera will fail to initialize in Zoom.

The only way to de-allocate the camera without a reboot is to go into task manager and kill all zoom processes, even after exiting Zoom.

Has anybody else come across something similar?

I'm using Window 10 and Zoom 5.15.3 (18551).