Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Weekly Leaderboard

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Resolved! Missing recording, disabled login

I am logged in as part of a company account on my desktop app, but my employment with the company ended and thus I cannot log in through the SSO on the web. Without realizing I was still logged in on my old company account, I recorded a meeting to th... Show more

I am logged in as part of a company account on my desktop app, but my employment with the company ended and thus I cannot log in through the SSO on the web. Without realizing I was still logged in on my old company account, I recorded a meeting to the cloud today through the desktop app. (I was not the meeting host; I requested permission to record.) The "Open recordings" button on the desktop app shows many old recordings but not the one from today, and I can't log in online to look for it there because of my disabled login. Is there any hope of accessing my recording? 


Show less

reply-icon Latest Reply - 

Zoom crashes immediately upon joining meeting.

I am running Windows 11. Everytime I try to join a meeting on the desktop app, the meeting will open, ask if I want to join with computer audio, and when I click to join it crashes the window, loads the window again a second time, and then crashes. W... Show more

I am running Windows 11. Everytime I try to join a meeting on the desktop app, the meeting will open, ask if I want to join with computer audio, and when I click to join it crashes the window, loads the window again a second time, and then crashes. WHen I try to join again, it says that I am already in a meeting and asks to close it. I am also unable to join via web browser before updating to the most recent version. I have done an uninstall and done a clean install with CleanZoom. I have tried both the 64 and 32 bit versions and neither work.


Show less

reply-icon Latest Reply - 

Salesforce creating duplication events

I integrated zoom with salesforce and every time a sales rep. create an event and add a zoom link to it a second event is created as well. How can I solve this?

reply-icon Latest Reply - 

Audio volume drops when zoom meeting opens

Probably duplicate but I'm not seeing any solution that works. Audio volume is fine on my laptop across multiple programs until joining with computer audio to a Zoom meeting, then volume drops. I have the speaker volume at Max and have turned off, un... Show more

Probably duplicate but I'm not seeing any solution that works.  Audio volume is fine on my laptop across multiple programs until joining with computer audio to a Zoom meeting, then volume drops.  I have the speaker volume at Max and have turned off, unchecked Automatically Adjust Microphone Volume, and set Audio Profile to Zoom Background Noise Removal to Low (although I have tried Auto, Medium and High but no change).  Why does Zoom automatically change the volume?  What else am I missing?  I don't seem to see any other fixes posted other than the uncheck auto adj mic volume and that doesn't fix it.  The laptop is 3 months old running Windows 11 Pro (although I had the same problem with the laptop this replaced)


Show less

reply-icon Latest Reply - 

Audio transcription for single user Pro account

Is there a Plan that allows adding Audio transcription to a single Pro account. We are a small not-for-profit and can't afford to pay for a 10-licence business account to get this feature.

 

reply-icon Latest Reply - 

Resolved! zoom desktop application not supported (mac) message

I am running Monterey OS on mac. I have enabled downloads. The zoom desktop client downloads fine and it also says it is installed ok but when I go to open it from inside my application folder it has a cross through it and says this app is not suppor... Show more

I am running Monterey OS on mac. I have enabled downloads. The zoom desktop client downloads fine and it also says it is installed ok but when I go to open it from inside my application folder it has a cross through it and says this app is not supported.  I have updated everything, run virus scans, etc...I have downloaded and tried to install 10 times.  And still no luck.

 

Thoughts?

Carla


Show less

reply-icon Latest Reply - 

Resolved! Cannot delete cloud recording

Error says "Cloud Recording has been disabled. Delete existing recordings or purchase additional storage to continue to record" When I go to recordings, there are no recordings there. There is no Trash tab/link so cannot see/delete what's there. I am... Show more

Error says "Cloud Recording has been disabled. Delete existing recordings or purchase additional storage to continue to record"

 

When I go to recordings, there are no recordings there.

 

There is no Trash tab/link so cannot see/delete what's there.

 

I am the account admin and only user. I have an active (basic) Workplace Pro account (and Webinar subscription).

 

How can I delete recordings from trash?

 

thanks all!

 

 


Show less

reply-icon Latest Reply - 

Crop video image

Hi there,
is there a way to reduce the width of my video image from the camera? I have to cut something left and right.

 

Can someone please help me?

 

Greetings daniel

reply-icon Latest Reply - 

Randomly Select an Active Participant

Is there a way to randomly select an active participant during a live Zoom meeting? I would like to use this to randomly select students during class but also to hold live raffles during parent/community meetings.

Thanks for the help!

Seth 

reply-icon Latest Reply - 

Zoom Camera Issue

I am struggling with my Zoom camera. When I join a meeting, it shows my screen as grey with a laptop on the screen. The camera on my laptop is circled. I am not sure how to fix this. This has never happened to me before. I am not sure if my camera sh... Show more

I am struggling with my Zoom camera. When I join a meeting, it shows my screen as grey with a laptop on the screen. The camera on my laptop is circled. I am not sure how to fix this. This has never happened to me before.  I am not sure if my camera should be the same as the system or integrated system. I am also not sure what the video rendering method and hardware acceleration option should be. I looked at the troubleshooting steps and I am honestly lost as where to start to fix this. I wish I could attach a photo of my screen and settings. It is also disappointing that I cannot receive support from a live agent unless I have a paid subscription. 


Show less

reply-icon Latest Reply -