I’ve had an issue where my camera will just not show me. If I turn off all of the camera features, it shows me and my office. If I turn on Blur background, it blurs me and everything in the screen. If I use one of the other backgrounds, the background will show, but I can’t be seen.

I am trying to set up a powerpoint slide show to share over zoom. I have practiced & recorded it to see how it goes. Whenever I use "presenter view" on powerpoint, so that I can see my notes, the version that attendees see over zoom is very laggy. Each slide advancing is a jumble of images from the past slide, and it takes a while for the zoom display to catch up with the slide I am sharing. I have no videos or animations in my presentation, just images and text. When I share with full screen or window mode, but not in "presenter view" everything is fine. What is the problem?

I am using a mac, if that helps.

I have had 3 Zoom meetings in which I saved local recordings on my Computer (Linux) that have the "double_click_to_convert" buttons and a recording that has audio but no video (black screen) even after following the instructions to double-click to convert. How can I recoup my lost video?

I'm using the Zoom Mac client app on my MacBook Pro M1 running Sonoma.  Recently I have been hearing that it is hard for people to hear me, as in my audio is very faint. I uninstalled and reinstalled the zoom app. It's now the Zoom workplace version 6.0.2 ... Unfortunately I'm still not being heard well by my teammates. This is isolated to Zoom, as Slack and Google Meetup video calls don't have this issue. I can hear others fine. I also checked the zoom Audio settings, trying multiple settings, but nothing seems to help. 

Any other recommendations here? Has anyone else experienced similar problems? 

Hello, 

I use an external USB microphone, not my laptop's internal microphone.  So I set my USB microphone up in the Zoom settings and test it before each meeting.

But when I'm about to join a meeting it says something like "Join With Computer Audio?"  So my question is - when I click "Join With Computer Audio" does that mean it is reverting back to my laptop's internal microphone?  Or is it still set to the external USB microphone I have chosen?  

As a Zoom newbie I'm not entirely sure what the "Join With Computer Audio" is.  I'm just afraid that it would overide my preference for the external USB microphone and default back to the laptop internal microphone, which I don't like....   Hope someone can help me.

Many thanks! 

G

Hello,

Our meeting links have the passcode embedded for one-click join.

On my Windows 11 machine, I use Chrome to set up the meeting link but sign out after to test the link to make sure it works as a regular participant.  I successfully get into the meeting as a participant using the link WITHOUT being prompted for the passcode.

On that same Windows 11 machine, I go to MS Edge and test the same link to make sure it works.  I am prompted for the passcode in MS Edge.  I have never signed in to Zoom at all on MS Edge.  

What is it about using a browser that has never signed into zoom that makes the user have to put in a passcode for a one-click zoom link?

Just trying to understand the participant experience to help the elderly participants of our group who will never have a Zoom account and just want to click and attend our zooms.

Today I was interviewing for a very important position and I kept getting disconnected from Zoom. At the beginning of the interview day, all of the applicants (about 20 or so) were in one big meeting room and then we were individually moved to breakout rooms for one-on-one interviews. Within the very first couple minutes of my interview, my Zoom client was disconnecting from the meeting and automatically reconnecting about 4 seconds later. This happened about 4 times. Then the 5th time, I got disconnected and had to reconnect manually. Then the 6th time, my Zoom client began to not respond and I had to end the application with Task Manager. At this point. I transitioned from the computer I was using to my laptop and everything was seamless.

I want to know why the computer I was initially using was having these troubles and what I can do to fix this problem. I have 15 more similar interviews over the next 2 months (with one such interview tomorrow). 

Right now, I am in a Zoom meeting between the computer that is having problems and the laptop. And, just like before, the computer is constantly disconnecting and reconnecting to the Zoom call.

Other additional (maybe pertinent information):

-I am using a wired connection for both the computer that is having trouble and the laptop that isn't having trouble. At no point during any of my disconnect/reconnect episodes have I lost internet connection. My internet connection is entirely stable. I get 800 Mbps download and 800 Mbps upload per Speedtest.

-I am running the same version of Zoom (v5.12.8) on both computers.

-The computer having issues is running Windows 11. The laptop without issues is running Windows 10.

-Additional PC specs of the computer having issues: i7-13700k CPU, GTX 3080 GPU, 64GB DDR5-6000 MHz RAM, can provide additional specs on request

-The computer I am having issues with is using Elgato Facecam 1080p60 True Full HD Webcam (for camera), Amazon Basics USB Plug-n-Play Computer Speakers (for speakers), Logitech for Creators Blue Yeti Microphone (for microphone). The laptop without issues is using all of the onboard audio and video devices embedded within the laptop but when I plug in the microphone, webcam, and speakers into the laptop, I am not having any Zoom issues with the laptop.

Basically, all of my issues are only occurring on this one device (the desktop) and are not occurring on my laptop. The only real difference I see is that the desktop is running Windows 11 while the laptop is running Windows 10. 

For the last hour, I have been playing with all of the Zoom settings and not having any success in fixing this issue. I have alternated between HD video enabled and HD video disabled; I have gone through all of the video rendering methods; and I have gone through all of the video rendering post processing options. I am completely stumped on what is causing this issue and how to fix it. Advice would be appreciated.