Can't set zoom ratio with Logitech C920s | Community
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A
Newcomer
AlanX
Newcomer
November 16, 2021
Question

Can't set zoom ratio with Logitech C920s

  • November 16, 2021
  • 1 reply
  • 27 views

Just purchased a Logitech C920s webcam in the hope of improving my Zoom presence. I have installed the latest version of Logitech Capture to achieve this. After trial and error I realised that I had to start Zoom before starting Capture. From Capture I can control focus, saturation, brightness, etc which is all fine. What I can't control is the zoom ratio. I can set a zoom ratio in Capture, but it is not reflected in my Zoom experience. Someone has suggested working through OBS 'virtual camera'. Would this solve the problem, and how would I do this (I have OBS installed)? Thank you.

    1 reply

    Chito
    Employee
    Chito
    Employee
    November 23, 2021

    Hi!

     

    You should be able to control all of that from Logitech G hub and not Logi Capture. Changes made via G hub should reflect when you use the C920 on Zoom. 

    A
    Newcomer
    albuqwerty
    Newcomer
    March 6, 2025

    I'm still experiencing the same problem Kstultz was experiencing around 2 years ago (see below) and I'm unable to find a solution. C920 camera, latest firmware. G Hub w/ latest update. Zoom w/ latest stable update (slow channel). I used the same camera on a different rig and things worked fine so I know it's possible. Settings for G Hub and Zoom are the same on both rigs. Since changing to a new rig the zoom level will reset (zoomed out completely; 100%) at some random point, triggered, eventually, by clicking into different windows after approximately 1 hour (unable to reproduce the error prior to ~1 hour). Going back into G Hub (even when leaving the G Hub window open) will show that the zoom level "Preset" in G Hub corresponds to the change making it necessary to reset the "Preset" to the desired zoom level. Attempted various combinations of Logi Options, Logi Tune, and G Hub (disabling, un-installing, re-installing, etc.) to no avail. I use the software and camera professionally (Zoom Workplace) so if anyone has an answer, the help would be appreciated. Thanks!

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