Dear Sir or Madam,

in a terminalserver environment we use MS Outlook 2016 32-bit with a CTI integration from a Third-Party-Software and have a problem with the latest Zoom VDI software.

We just updated from ZoomInstallerVDI_x86_5.17.10.24730.msi to ZoomInstallerVDI_x86_5.17.13.25060.msi.

The Zoom Plugin for Microsoft Outlook is not installed.

After this update process we do not see the precense status of our 3rd-Party CTI software in Microsoft Outlook anymore.

If we uninstall the Zoom VDI software, presence status is still not working.

If we rollback a snapshot of the server the presence status is working proper.

We tried some kb articles from the internet:

https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-im-presence/issues-with-presence-in-outlook?tabs=32

https://learn.microsoft.com/en-us/outlook/troubleshoot/user-interface/presence-icons-do-not-show-in-outlook

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065423

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066033

Thank you for your assistance.

Participants are manually assigned to a breakout room, but there are instances when the participant is sent back to the main room. At this time, they are "grayed out" but still showing as a member of the room they were kicked out of. We are then unable to move them back into that group unless they rejoin the Zoom meeting. Any thoughts on what we can do to remedy this?

Bonjour

 Nous avons constaté que des matériels visio Lifesize se déconnectent intempestivement à plusieurs reprises lors d'une réunion. Cela peut être au bout de 5mn comme 1heure. C'est aléatoire.

Dans ce cas, l'utilisateur doit relancer la session SIP sur le matériel pour que cela fonctionne. 

la déconnexion est soudaine et brutale, et ce problème n'affecte que l'équipement de visio, les autres participants restent connectés à la réunion.

Je précise que nous passons par les connecteurs de salles zoom crc.

Quelqu'un aurait-il été confronté à ce problème ? 

Hello

We have recently setup a Windows 365 Cloud PC environment and have installed the Zoom VDI clients. The VDI client is working as expected and properly redirecting local devices etc.

When someone clicks on a link to join a meeting in their Outlook, they are taken to a webpage to launch the Zoom client however nothing happens. It will only launch after downloading the Zoom Workplace app and then use that app to join the meeting. If they do that, they do not get the advantages of the Zoom VDI plugin. 

Is there a way to have links to Zoom meetings launch using the VDI client instead? Currently they are only able to join meetings by manually typing in the room + passcode. 

Thanks

URGENT - They send me a virtual link to join a meeting but it does not make me access (asking for meeting n. and password) .  Pls help. Thank you 

normally the link should connect me to the meeting ? 
here is just asking me the meeting n. and the password but if I put  the relative parts of the virtual link it feels me that the info are wrong. 
‘maybe because the meeting started already ?

pls help. It was very important. 
‘thank you.