new share from Windows to Mac does not work

[William18]

Windows version 6.1.1   macOS Sonoma 14.4.1

Currently, when the PC Windows client version 6.1.1  takes over a screen sharing session, the macOS Zoom Workplace  6.0.11 is not able to see the shared screen whilst other Windows client were able to see the new share.

This used to work when the PC Zoom version was 5.8.

[CarlaA · Accepted solution]

Hi @William18 thank you for posting to the Zoom Community!

Let's begin with  uninstalling the Zoom app, rebooting your device, and then reinstalling. Once you have done that, please test the screen share functionality again and let me know how it goes. 

Thank you!