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new share from Windows to Mac does not work

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William18
Explorer
Explorer

‎2024-07-22 04:16 AM

Windows version 6.1.1   macOS Sonoma 14.4.1

 

Currently, when the PC Windows client version 6.1.1  takes over a screen sharing session, the macOS Zoom Workplace  6.0.11 is not able to see the shared screen whilst other Windows client were able to see the new share.

 

This used to work when the PC Zoom version was 5.8.

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-07-26 08:33 AM

Hi @William18 thank you for posting to the Zoom Community!

 

Let's begin with  uninstalling the Zoom app, rebooting your device, and then reinstalling. Once you have done that, please test the screen share functionality again and let me know how it goes. 

 

Thank you! 

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-07-26 08:33 AM

Hi @William18 thank you for posting to the Zoom Community!

 

Let's begin with  uninstalling the Zoom app, rebooting your device, and then reinstalling. Once you have done that, please test the screen share functionality again and let me know how it goes. 

 

Thank you! 

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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