What happens is that the spearker test is not working, I can't hear any sound coming out. Mic is okay. I can't hear the notification sounds such as when a participant asks to join, or actually joins the meeting etc. It's funny that I can hear and talk with the participants normally, though. I've tried many things, nothing seems to work. Any ideas?

Hi guys,  

I run lectures from home, I have 3 monitors, I set up Zoom and Chrome Browser on half a screen each on my left, I have Power Point presenter view in the middle and the presentation on the right.  In the Zoom window I have it set up to see the participants list and Chat window.

I click Screen share and share the right screen (the powerpoint presentation) and instantly Zoom minimizes to the silly little floating window and I lose the chat window. I have to manually reopen the window every time I change shares to keep seeing the chat.  Is there a setting (in windows version) to disable this auto minimize on sharing?  Seached and can not find anything!

Cheers, Dave.

Hi, Can someone confirm if Workplace Pro only comes with one licence? We have this account and need at least two people to be able to host meetings (longer than 40mins) independently. We thought this account meant we could do this but currently only one person has the licence and the other is a basic user on the acccount.

Do we really need to buy another full licence? Thank you

Maybe a month ago or so, my colleague and I discovered a setting in Zoom that allowed us to customize the appearance of the app. There were a number of background images to choose from, and I selected a delightful vector-style illustration with leaves and such. Today I noticed my app is back to "normal" and the only customization options I can find are just the three different colours (Bloom, Agave, Rose) and Classic. 

Was I hallucinating about those additional customizations? Is this something that perhaps the IT administrators at my company have turned off? Or is there some other explanation? 

Hello,

I teach fitness classes via Zoom, however I have been unsuccessful in sharing both my music through Spotify and using my AirPods as a microphone.  It seems Zoom can only recognize one or the other but not both.  Has anyone had any success with this or have a creative workaround ?  

Thank you! 

I have paid PRO version.  On logging in, I am blocked by a message saying I need to upgrade to the latest version and I should refer to our 'IT team'. But like so many users there is no 'IT team'. All paths in self help lead to circular non-solutions and blocks. This should have a simple answer. I don't know of any other platform provider which blocks a free system upgrade.

Since upgrading to version 5.16.2.22807 the video option is greyed out although audio works fine. My video camera works in another app. I am always a client but I need to see and be seen. I am just about to uninstall Zoom and reinstall.  I have tried changing settings and rebooting my computer but this did not help.

Compre una computadora nueva Asus vivobook, instale el winsdows 10, no  puedo hacer funcionar el microfono externo, ni los auriculares en zoom con la calidad que tenia antes, el microfono es el mismo, el resto de las aplicaciones funcionan perfectamente.