Our organization currently has Zoom integrated in our Salesforce org and we currently have millions of Zoom Event records. We would like to start archiving or deleting some of these records, however everytime we do, it emails all the recipients on the event. Has anyone found a way to delete/archive these records?

Based on my prior research, we can do dataloader but defining the criteria for that isn't the easiest or most efficent way to delete.

Hello,

I recorded in cloud a meeting. During the meeting I stopped several times the recording, because I wanted only some parts were recorded (in separated files).

So in my cloud recordings I have, for this meeting, 4 different files...that's what I wanted.

Unfortunately I realized that it is no longer possible to share individual records separately! I can only obtain a single link with wich is possible to download all the 4 files.

But I need a link for each of the 4 recordings. It was an option before! Why now it's not possible?

Have you answers?

Thank you!

I'm really frustrated with the changing of existing behaviour of Zoom.

Now, again Zoom Worksplace does not show in the meetings tab all the scheduled meetings anymore. It only shows the schedules meetings of single user. We want to see all the scheduled meetings like it was always. But now again there is only the calendar and the users listed and I have to select one to see the scheduled meetings.

Last time that happened there was some general option on Admin level I had to change. But now, I am lost. There is nothing to go back to the old behavior.

BTW: the iPad app behaves the old way while the Mac OS App behaves differently. That is also very frustrating.

We use Zoom in a small business context. We do not use cloud services like Google and Microsoft. With exceptions like Zoom, we do use anything on premise as possible. So we cannot connect any Calendar service to Zoom. So using and connecting the calendar services is NO option.

Thanks for some hints to enable some view again where all the scheduled meetings from all the users, assigned/connected users, or all users within a group are listed. (BTW, the group management is completely useless how it is currently implemented).

Hello, I was given a link to join a meeting along with a passcode.  When I go to the URL, I just see a black screen with a message "You cannot view this recording. No permission."  I do not see a place to enter a passcode.  I attached a screenshot of what I see.  I'm guessing the sharing permissions are wrong.  If not, where do I enter the passcode?  Thanks so much.

Currently, I can't get Zoom to launch. I try to open a link and nothing happens. 

I can't make a meeting in the browser.

I can download Zoom, but I can't even get the app to open.

The only thing I am able to do is  pick "Join from your browser" The meeting opens, but with audio only, even though  it has my video permissions. 

I have looked for solutions. I have cleared my cache and cookies. I have cleared my temporary data, and I have reinstalled the app. None of that has worked so far.

Reaching out for help because I am trying to interview for jobs right now and its definitely important.

All the best

Trying to get Zoom to work in my RDP environment from my Mac to my Windows PC.   I have installed Citrix just so i can get the "universal" installer to install but the Zoom client on my Windows PC still shows plugin missing.  Is there a Media Plugin for Mac that just uses RDP?

I record a podcast using Zoom and the past few meetings I have full audio and video on screen, but once the files are rendered on my computer, the video file shows me in the beginning (then I pause recording while waiting for the guest) and then there's no video. Thought, well I just won't pause the recording, but that didn't work either. The last episode I recorded, neither I or my guest show on the video (we did on screen) BUT when she shared her screen, THAT shows up on the video. 

Support suggested unnstalling/reinstalling but that didn't work either. I'm there in the beginning, nothing but audio for the entire meeting, except for a few seconds where I pop back in. My guest isn't there at all except for audio. 

At this point I'm either going to have to get this solved in the next few hours or postpone the next recording. Having to discuss via email is painfully slow and the holiday didn't help.  This is such a strange problem, I don't know what else to try.