Does anyone out on this discussion board know how to fix this issue? I don't really know which Discussion group I should be looking in.
I have had a standing Zoom meeting on Monday evenings at 7pm EST for at least two years. I have a paid account (Zoom One Pro). When I attempted to open my Zoom desktop app tonight, I was told I needed to upgrade to a higher version in order to sign on. I went to the Zoom website and downloaded the latest installation file. When I attempted to run the install I received a message to login to Zoom to do the upgrade. Of course when I tried to login I was back to the message about upgrading in order to sign in. I said some unrepeatable words and then logged into my Zoom account through my browser. I couldn't get anywhere with the help assistant which told me my account does not have access to chat support. What??? More unspeakable words were uttered. I am the account owner. I am the IT administrator. This is a PAID account not the freebie. In fact I even checked to make sure the account was paid up and active. It is and doesn't renew until May.
Aside from the fact I had to cancel the meeting because I can't get to it on my PC, I have to wonder why , as a paying customer, I don't have the ability to chat with a support representative. As a one-person company it doesn't make sense to upgrade to the next level. The Zoom One Pro has worked quite well up until tonight.

I did discover that I could start the meeting from my online account but by then all the participants had gone off to do other things.

This version 6.0.12.5501 - works just fine in Manjaro KDE wayland, and I had no problems that I noticed, but after the upgrade  (flatpak) I got error that I use unsupported OS for screen sharing in wayland. Then I went and downloaded latest version available 6.1.6 - it allows to share, I get strange message about allowing system control, and after launching sharing it shares screen for my 2 monitors! no ability to choose one or the other, or app window! and if I attempt to stop screen sharing Zoom becomes unresponsive.
It's pretty bad that new version breaks perfectly working functionality.

Hi everyone,

I'm starting on zoom webinar and trying to personalize the event page. Everything is fine except the bottom of the page which shows much more information than juste the name of my company and I don't find where I can change it, even on the page builder.

For example, we have the adress, the phone number, etc. and i want to supress it. 

Does anyone know where I should change it please ? 

Thanks a lot

Anaïs from France

Version: 6.0.11 (35001)

Accessed with a Mac desktop

No error messages or troubleshooting steps. 

The file upload, which works flawlessly in every other application or website, has been messed up since I received the latest Zoom update. The box to select a file from comes up as always, but the options on top to sort by name or modification date are absent. And the file or folder or 2 at the top of the list do not appear, and no amount of clicking or scrolling makes them accessible.

Does anyone have a fix for this? Thank you!

My version of Zoom has recently been upgraded from 5.17 to 6.0 and I'm finding it far too complicated for my requirements.  Until now, all the versions of Zoom were fine, but this is a radical change, and I'm having a lot of difficulty with it. I don't need all these new things like AI. Can anybody tell me how to change back to 5.17? This is urgent!

The Zoom invite sent via slack says 'waiting for the host to start the meeting' though I am a host myself. 
Typing  /zoom and clicking enter in any of the slack channels, should start a zoom meeting and let participants join the given link after the host admits. However, it is not letting the host him/herself join/start the meeting. after sending out the link via slack using /zoom command it says 'waiting for the host to start the meeting',