When I use any type of external microphone with Zoom (Rode Wireless Go, Heydey microphone, etc) there is this awful buzzing sound and nothing works.  The only mic that works is my built in microphone.  I use a MacBook Air 10.13, and yes - I have updated the app, the cords/plugs are all in the right places, nothing is muted, etc.  

This started happening with my Rode but now no external mic works.  

I use Zoom for fitness classes (with the Rode) and for corporate presentations (with the Heydey), but now neither is working.

Any ideas?

Mostly a Mac user, but have hosted my licensed Zoom account on Win machines, recording locally. Trying to record a quick app demo on zoom with this newish (2 months) Lenovo running Win11, and I just took the 22h2 update this morning...  

The problem is I can't get the Local Recording settings field ("Store my recording at:) to change.  The field says it's recording location on OneDrive (don't want that), and the path cannot be changed by highlighting /typing over or using "change" button to select another location.  What's odd  is that clicking "open" takes me to the local zoom folder, but it wouldn't record there.

I logged into the website and turned off cloud recording there (which means I probably won't be able to record from the phone), went back to the app - STILL couldn't get the data field to reflect the local folder.

Uninstalled/re-installed Zoom. - STILL couldn't to get the field to reflect the local folder.  

Decided to do a quick test meeting to record, and sure enough - it recorded locally, but the "recording at:" field STILL said it was recording to OneDrive.  And it seems to be recording in both places.

So, unless I keep the zoom folder open on my computer and watch the folder appear when I start recording, how can I be sure I'm recording locally at the beginning, and not find out later it recorded to OneDrive and sounds like a dog's breakfast?

It is written:

• Import the meeting registrants
• Sign in to the Zoom web portal.
• Schedule a meeting with registration.
• Click the Registration tab.
• Click Import from CSV.
• (Optional) Select the Send invitation after the importing check box.
• Click Import.
• Choose the CSV file with your registrant data, then click Open.

But I DON'T have "Import from CSV" on the Registration tab 😞

I have used Zoom for while but recently purchased a new Chromebook, I installed the Zoom PWA, and inveriably when on a call, when I speak and share my video, things start to act up.  It is almost as though I have minimal cpu or bandwidth.  If I turn off my video it solves the problem. 

I've used other communication tools like Google Meet and things work great.  My problem is just with Zoom. 

What do I need to do to fix this?  

Is it possible to display multiple cameras simultaneously in a meeting without using the "share second camera" feature? I'd like both cameras to have equal prominence. Sharing repositions and enlarges the shared camera, unless I'm missing something.

I'm on MacOS 14.5, running Zoom Workplace 6.0.11, with 2 USB cameras connected. I can switch between the cameras but can't find a "display simultaneously" option.

Thanks!

I use zoom in a web browser.  Today when entering into a meeting my virtual background wasn't active. When I went into the settings menu within the meeting the option for background wasn't available.  I then tried the arrow next to the start video button and the option for virtual video settings is not showing.  In my main settings virtual video is enabled.  I have restarted my computer logged out and back in and I am still unable to access the virtual backgrounds.  Would love some assistance on how to have my virtual backgrounds back. At this time I can't even get the blur as there isn't the option to get to that part of the settings.  Thank you

Hi,

I have Windows 11 on a laptop.  I have been trying to install the latest updates (the button of which has now disappeared from my menu) and I get the message that "The installation package could not be opened.  Contact the application vendor to verity that this is a valid Windows installer package."

I have spent hours with numerous tech people (and expense) and NOONE can get the old version of Zoom off of my machine.  We downloaded the CleanZoom app and it still does not delete it.  We also tried Revo Uninstaller Pro and that could not delete it either.  Does anyone have a fix?  

I need to 1) Delete the old version of Zoom so I can update and 

                  2) Restore my update button in my menu.

UPDATE:  Used Microsoft Uninstaller program and THAT deleted the older version of Zoom.  I still don't have the Update button in my menu.  Don't know how to get that.

Thank you for any help.

Connie

HI Everyone

I hope you all are doing well , i have a simple question i have asked below

I am the developer of an account license holder. We need to know how I (an account non-user) can install the SDK on four of my customer’s sites and perform any configurations.

I will appreciate kind answers

Hi, some of us meet once a week and share the account - we take turns chairing the meeting. At present only one person (A) can start a meeting.  If another one of us try, zoom sends a one time passcode to person A, who then has to forward to person B who is chairing the meeting that evening.  This is quite stressful for person A if she is on holiday or not attending the meeting that week.  How can we set it up so that more than one person can receive the passcode notification?