Hopefully someone can help me.  

Someone hacked my account.  At first glance, the region said United States but if you go in to choose a different region, the only one available is Russia.  Similarly, on the audio page, where you can choose dial in phone numbers, the only country available is Russia and two numbers I didn't recognize that were checked were from Russia.  If I uncheck them, I get an error message that says I need to check at least one number so I can't get rid of them unless I choose only the internet audio (no phone) which will affect all my meeting participants.  In another place, they had checked something that would allow only people from Russia and China to dial in.

So, armed with screen shots, I submitted a ticket.  All I got back was  a question of whether this was affecting my meeting.  Because I don't have a corporate account, I was not allowed to talk to anyone on the phone. So I spent an  hour on the phone with someone named Ram who had me change different settings but, in the end, I couldn't change them all. Now, today, I am getting email after email telling me people who I don't know have joined a meeting I don't have.

Has anyone else had this problem? Can anyone tell me how to get someone at Zoom to help?  At this point I want my account shut down and the balance of what I paid either refunded or applied to a new account. Seems reasonable but I can't get to anyone who can help.  Thank you in advance for any suggestions

After 3 years with a professional account, my experience with Zoom has become unpleasant. In addition to log in problems, some meetings that I schedule on my cell phone no longer appear when I log in to my computer. I don't know what the exclusion criteria are, since all meetings are scheduled on my cell phone and held on the computer. It used to work perfectly. Any ideas on what to do?

I held a Zoom meeting on August 7, 2024 and made a local recording.  The meeting is no longer listed in my meetings history and I can not find the recoding on my computer where all previous recording are located.  I did receive the message that the conversion was complete.  Has anyone had experience restoring a deleted meeting?  All the details are still listed in my Outlook calendar. 

Hi Team,

We have a scenario like while automating our product application, we have to login into zoom(https://zoom.us/signin)  and back to our application again and continue to perform some actions. But when I tried to login into Zoom using automation script, I got the 401 error. Here I used Java, Selenium WebDriver to automate this process.

I would like to know, can we automate zoom login process?
I have a valid credentials, manually I was able to login but by using automation unable to login. Please find the attached screenshot for your reference.

Thanks

It's been a year since I hosted a large meeting, so I'm re-familiarizing myself with the updated Ux. 

The meeting I'm managing for a client will have required registration.

However, I'm unable to find the three checkbox options to ask Zoom to email reminders to all Registrants a week prior, 24 hours prior, and one hour prior.  Where has that Ux gone?

When sending Zoom meeting notice with integrated Google calendar, the meeting invitations subject line and invitation content are communicated in the invitation. For example 7-8:30pm on Thursday 2/16 is sent as an invitation as:   Fri Feb 17, 2023 3am - 4:30am (UTC). This is confusing and unacceptable to invitees.