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I can hear the other person but they can't hear me

whitetigerpaws
Newcomer
Newcomer

For the past 2 weeks whenever I enter a zoom meeting I can hear the other person but they cannot hear me. I tested my audio in settings and nothing is working. I have microphone enabled for zoom in my settings. I don't know why it is all of a sudden not working. HELP!

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @whitetigerpaws,

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article on troubleshooting microphone and audio issues. 

Let me know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @whitetigerpaws,

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article on troubleshooting microphone and audio issues. 

Let me know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @whitetigerpaws!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @whitetigerpaws!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?