Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

download Zoom Meeting NOT Zoom Workplace

Our organization has been using Zoom for several year, but now it's getting more and more difficult to use. The people who want to join a meeting have had difficultly with their existing Zoom app. Sometimes, they are given a message that Zoom must up... Show more

Our organization has been using Zoom for several year, but now it's getting more and more difficult to use. The people who want to join a meeting have had difficultly with their existing Zoom app. Sometimes, they are given a message that Zoom must update before they can join the meeting. After the update, they are asked for a lot of information that was never requested previously. It appears the Zoom update gives them a Zoom Workplace account. When you search for a link to download the basic Zoom meeting app, the Knowledge Base says to go to the iOS App Store and search for Zoom - One Platform to Connect. There is no such app in the iOS App Store.  😠 Other links on the Zoom web site to download the Zoom app take you to downloads for Zoom Workplace. Our people don't want to join the Zoom Workplace. We just want to have basic meetings. Our organization has the Zoom One Pro plan, but most of our members have been using the free Zoom meeting app.

 

Please help us navigate through the Zoom waters to continue using Zoom for meetings, NOT Zoom Workplace. Where do you download the Zoom meeting app for Mac, Windows, iOS, and Android? Don't send me to the Knowledge Base. Those links are all for Zoom Workplace. I've tried them; I know!


Show less

reply-icon Latest Reply - 

Clicking anything audio kicks me out the window

When ever i join a meeting without audio, it will load up fine. If i join the audio, it closes the meeting window forcing me out the meeting. If i go to the settings menu and open the audio tab, it closes the settings window. This is making the app b... Show more

When ever i join a meeting without audio, it will load up fine. If i join the audio, it closes the meeting window forcing me out the meeting. If i go to the settings menu and open the audio tab, it closes the settings window. This is making the app basically useless. The web app seems a bit buggy at times, so any advice would welcomed. Thank you


Show less

reply-icon Latest Reply - 

🚀 Level Up This February with Exclusive Zoom Sessions! 🚀

The new year is rolling, and it’s time to supercharge your skills!  February is packed with interactive sessions designed to help you stay ahead of the curve—whether it’s optimizing your workplace, enhancing customer experiences, or unlocking AI-pow... Show more

The new year is rolling, and it’s time to supercharge your skills! 🚀 February is packed with interactive sessions designed to help you stay ahead of the curve—whether it’s optimizing your workplace, enhancing customer experiences, or unlocking AI-powered efficiency. Don’t miss out—register now and take your expertise to the next level!

 

 February 12 - Zoom Workplace Open Office | 🔗 Register Here
Transform the way you work! Join this interactive session to explore how Zoom’s tools can create a seamless, productive workplace. Get insider tips, discover new features, and learn how to maximize the value of Zoom’s workplace solutions.

Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).

 

 February 13 - Zoom Contact Center Insights: February Product Deep Dive | 🔗 Register Here
Deliver next-level customer service with Zoom Contact Center! This in-depth session will walk you through advanced features and live demos designed to optimize customer interactions and streamline support.

Product Sessions: Inbound Voice, Reporting, Chat & Email, Dialer

 

 February 19 - Zoom AI Companion Open Office | 🔗 Register Here
AI is revolutionizing the way we work—are you ready? Join us to explore Zoom’s AI-powered tools that drive smarter collaboration and enhanced productivity. Don’t miss the chance to experience these cutting-edge innovations firsthand!

Product Sessions: AI Companion 2.0 & Team Chat, AI Companion in Meetings, AI Companion in Phone and AI Companion in Whiteboard/Docs/Email.

 

 February 26 - Business Services Open Office | 🔗 Register Here
Take your business operations to the next level! This session will deep dive into Zoom’s business solutions, helping you streamline workflows, boost efficiency, and enhance customer engagement.

 

Product Sessions: Contact Center/Virtual Agent, Events/Webinar/Sessions, Revenue Accelerator, Workforce Management/Quality Management

 

Interested in other webinars, live product trainings or on demand content? Visit the Digital Customer Success Hub to learn more.

crissyd_0-1738683522169.png

 


Show less

Resolved! Employee resigns and I need to move scheduled meetings to a new person to manage

We had an employee resign and they were responsible for company meetings. I would like to move those meetings to a new person without changing the meeting ids and the other information. I can set-up co-hosts, but would prefer to remove their license.... Show more

We had an employee resign and they were responsible for company meetings. I would like to move those meetings to a new person without changing the meeting ids and the other information. I can set-up co-hosts, but would prefer to remove their license. Anyway to do this?


Show less

reply-icon Latest Reply - 

Using a Rodecaster Pro II connected to a Macbook Pro Laptop, NO AUDIO

Hello all, I am hoping someone can help me. I am using a Rodecaster Pro 2, connected with a Shure SM7B microphone, and the Rodcaster Pro2 is connected via usb c in port 1, directly to my macbook. when i run the tests, I am on Rodecaster Pro 2 Chat, a... Show more

Hello all,

 

I am hoping someone can help me.  I am using a Rodecaster Pro 2, connected with a Shure SM7B microphone, and the Rodcaster Pro2 is connected via usb c in port 1, directly to my macbook.  when i run the tests, I am on Rodecaster Pro 2 Chat, and all the checks work flawlessly, as soon as i get on a call, neither myself nor my audience can hear me.  I end up having to shutdown and go directly into my airpods for speaker and microphone.  Does anyone have a fix for this?  Thank you.  Yes, I have checked mute everytime and I am not muted and neither is my audience.  


Show less

Resolved! Remote Control Button missing

"Request Remote Control" button is missing. I've reinstalled the software. Checked the settings and it's set properly. 

How do I do gain the ability to request remote control? 

 

reply-icon Latest Reply - 

Low system resources may affect your audio quality

My laptop show this error message when video call, the CPU usage 56%, but memory 95%.What the reason to caused this error? and Zoom 64bit APP also can found this error.Is my laptop audio driver problem? but the audio/video workable when error popMy W... Show more

My laptop show this error message when video call, the CPU usage 56%, but memory 95%.

What the reason to caused this error? and Zoom 64bit APP also can found this error.

Is my laptop audio driver problem? but the audio/video workable when error pop

My Windows Teams APP did not found this error.

 

Below artical mentioned that related with CPU usage.

https://community.zoom.com/t5/Meetings/Low-system-resources-error/m-p/45010

Below artical mentioned that related with Zoom 64bit APP

https://community.zoom.com/t5/Meetings/Windows-11-low-system-resources/m-p/25974#M12717

 


Show less

reply-icon Latest Reply - 

Gallery View Switches to Speaker View After Screenshare

ON IPAD: Up until this week, June 16, 2024, if someone shared their screen during a meeting, it would go back to gallery view, which is the correct view/setting.Now when a participant ends a screen-share session, it goes automatically into speaker vi... Show more

ON IPAD:  Up until this week, June 16, 2024, if someone shared their screen during a meeting, it would go back to gallery view, which is the correct view/setting.

Now when a participant ends a screen-share session, it goes automatically into speaker view. I have to manually find a moment to switch it back. I am a court reporter, and I have very little time to take my hands off my writer to do that.

What is going on? I'm not the only one who is having this issue. Three people I know already told me they are having it too. I just hope there is a fix.

Thanks!


Show less

reply-icon Latest Reply - 

Integrating iCal on MacBook

How can I integrate Zoom for Mac with iCal so that when I schedule a new meeting using the Zoom app, it automatically opens iCal? This was a feature I've been using for years on my old MacBook, but on the most recent version of Zoom Version: 6.3.6 (4... Show more

How can I integrate Zoom for Mac with iCal so that when I schedule a new meeting using the Zoom app, it automatically opens iCal? This was a feature I've been using for years on my old MacBook, but on the most recent version of Zoom Version: 6.3.6 (47101) it appears to no longer be an option.


Show less

reply-icon Latest Reply - 

cloud recording deleted although I am paying for extra storage

Hi - I am paying for up to 30 GB per month for extra cloud storage, but I find that a recording of a meeting from May has been deleted by Zoom. Any suggestions? This is so unfair! 
Thanks for any ideas.

reply-icon Latest Reply -