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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Zoom is Completely Broken on Mac—Anyone Else?

_Marcus_
Newcomer
Newcomer

😡 Zoom, Why is Your Mac App a Nightmare?

I click the meeting link, expecting to join smoothly. Instead… nothing. The Zoom app opens, but every option is blacked out. I try to quit—nothing happens. I attempt to force quit—no luck. I even try to uninstall it—impossible. 😨

Zoom Just Made Me Miss My Meeting!

For the past year, Zoom has been a disaster on my MacBook. The app often refuses to launch properly, and worse, it gets stuck in a limbo where I can't quit, force quit, or even uninstall it. The only fix? Restarting my Mac in Safe Mode to prevent Zoom from auto-launching so I can uninstall it, and reinstall.

I’ve uninstalling and reinstalling countless times to fix issues. But now, I can’t even uninstall it! As a business professional, I don’t have time to troubleshoot software every single time I need to join a call.

🚨 Enough is enough. I'm switching to Google Meet. 🚨

I need to be able to join a meeting within minutes, not spend 10+ minutes battling a broken app. Searching Mac forums for solutions—only to find hundreds of other frustrated users experiencing the same issue for years—makes me wonder: Why should I keep dealing with this?

Until Zoom fixes this, I’ll be pushing my company toward Google Meet. Maybe one day, Zoom will release a truly Mac-friendly app that meets the same standards as software in the Mac App Store.

Has anyone else had to jump through hoops just to get Zoom working?

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