Hi, i was trying to gather data using Zoom Network diagnostic tools for my study. A few days earlier, I was using it to get parameters like jitter, latency, bandwidth, etc., and then export it.

so, I was trying to gather another data today, and the export log doesn't have jitter, bw, latency, etc. 

what i expected 

id:9,{"context":{"page":"meetingtest"},"msg_type":"update","payload":{"audio":{"freq_unit":"KHz","jitter_unit":"ms","latency_unit":"ms","recv":{"freq":"-","jitter":"-","latency":"-","pack_loss":"-"},"send":{"freq":"32","jitter":"7","latency":"185","pack_loss":"0.0% (0.0%)"}},"bw_unit":"kb/s","conn_type":0,"data_center":5,"data_center_list":["Zoom Global Network","the United States (PAO)"],"enc_algor":"AES-256-GCM","net_type":1,"proxy":"","recv_bw":"365","send_bw":"747","share":{"fps_unit":"fps","jitter_unit":"ms","latency_unit":"ms","recv":{"fps":"-","jitter":"-","latency":"-","pack_loss":"-","res":"-"},"send":{"fps":"-","jitter":"-","latency":"-","pack_loss":"-","res":"-"}},"video":{"fps_unit":"fps","jitter_unit":"ms","latency_unit":"ms","recv":{"fps":"9","jitter":"5","latency":"249","pack_loss":"33.3% (46.3%)","res":"240x320"},"send":{"fps":"26","jitter":"4","latency":"185","pack_loss":"0.4% (3.1%)","res":"640x360"}}},"src":"stat"}
id:9,{"context":{"page":"meetingtest"},"msg_type":"update","payload":{"audio":{"freq_unit":"KHz","jitter_unit":"ms","latency_unit":"ms","recv":{"freq":"-","jitter":"-","latency":"-","pack_loss":"-"},"send":{"freq":"32","jitter":"7","latency":"185","pack_loss":"0.0%

and what i get now
980 09-03/08:45:23.965: [INFO] diagnostic::DiagnosticFramework::NotifyPTLogined
980 09-03/08:45:57.550: [WARNING] DiagnosticAddOn CDiagnosticAddOn::Init addon already inited
980 09-03/08:45:58.578: [INFO] diagnostic::DiagnosticFramework::OnGetBasicInfo: jsCallId id4cda7c2c210bc
980 09-03/08:45:58.718: [INFO] diagnostic::DiagnosticFramework::OnHistory: jsCallId id5cbdb78107863

i dunno if this was new update or i was misclicked, but please help me how to get that data 

Hello, please help. Every time I join a Zoom meeting, after a few minutes my screen freezes. I can still hear the audio, but I can no longer see anything or type. When I click, I get the message: "Zoom is not responding." It gives me the option to close the program or wait for it to respond. How can I fix this? I've already reinstalled Zoom three times. I can't attend my classes. I have Windows 11. Thank you.

I received an email with a no-reply address that said, "Your paid subscription has previously expired. You have lost access to Cloud Recordings. They will be set to be deleted from our systems in 30 days from the date of this email unless you renew your paid subscription."

Where do I find out if I have any Cloud recordings? I went to My Account and looked under Recording / Cloud Recordings but didn't see anything there.

I want to make I sure I don't have any Cloud recordings that I don't have backed up anywhere else that I might lose.

For the past few months I have had to close out of zoom then re-open it while a meeting is going on in order to get the full 5x5 gallery view on my iPad.  If I don't my screen is limited to 3x4 on each screen.  Also, when the screen is full, the top row controls cuts off the video participants.  I have hoped that zoom would fix these bugs but have not seen anything in the past app updates.  Is anyone else experiencing these issues on an iPad?  I also have trouble screen sharing files from icloud drive.  If i start a new meeting, i have to duplicate a file in my Files app, otherwise, the file shows up as a blank grey screen when I screen share in zoom.  Very frustrating.....

Over a year ago we were seeing titles like  "Zoom Linux App Now Supports Screensharing on  Wayland" but as far as I can tell this is not true now and has never ever been true. 

There are some other posts here which point out the problem but they seem to have gone unnoticed by any people actually working for Zoom, so I will try to post another one and hopefully it will get some attention. 

Basically, for a  long time screen sharing did not work at all, but finally Zoom made some fixes and now we can start up screen sharing.    But in my experience and that of others reported in some threads here, once  the screen sharing is started, it cannot be stopped.   This really makes screen sharing unuseable.

PLEASE FIX ZOOM SO WE CAN STOP SCREEN SHARING ONCE IT HAS STARTED.

The problem is twofold.   First, most significantly, the floating toolbar that allows one  to stop screening (as well as alter it in other ways)  DISAPPEARS after it has been shown for only about ten seconds.    It seems impossible to get it back (no matter what settings one has in the settings dialog, contrary to what some people have suggested).

Second, there is supposed to be a keybinding, Alt-S to stop screen sharing.   But it also has no effect. 

It is possible that Zoom cannot figure out how to get the floating toolbar to keep showing under Wayland (people have reported both in various versions of Gnome and also KDE this happens).  

But surely in order to make their program USABLE at least, they can  AT LEAST fix the keybinding so that it works to stop the screen sharing?  This seems like a trivial thing to do, which will move Zoom from being unusable under Wayland to very usable, even without the bells and whistles of the invisible toolbar.

Please!  Thank you. 

Salve a tutti, ho bisogno di aiuto. 

Uso Zoom per fare lezioni di fisarmonica... io sono l' alevo.

Tutto andava bene fino a che ho dovuto cambiare notebook, ora non riesco più a sentire òa fisarmonica del maestro, sembra quasi che zoom la elimini, quasi come venisse recepita come un rumore di fondo, la stessa cosa con altri strumenti musicali, si sente solo la voce.

Qualcuno può aiutarmi?

Grazie.

Francesco

During a meeting, when I share my screen, Zoom places my thumbnail at the top right corner.

I can move it around while I record, BUT... it doesn't move at all on the recording itself.  It is always in the top right corner on the recorded video, despite having moved it around during the recording process.

Is there way to choose where I want the thumbnail to appear on the recording itself?