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Zoom AI Companion2024-09-30 04:43 PM
hi! This is the second time that it happens: we record the podcast with the usual mics and settings, normal speed etc and still the episode plays my voice as if it were a ghost's. So slow, un-natural and low pitch. I sound like a man.
I tried to play it a bit faster but then I sound like Mickey Mouse with a low voice. I tried to change it with Garage Band and no luck. I am using an iMac.
Is there any reason why Zoom does that?
I've been using it since 2018 every single day and we have not changed any settings. I am starting to think I need to move away from this platform as it's so unreliable.
Thanks!
2024-10-14 12:30 PM
Hello @FranzSidney65
I would recommend reviewing the following articles which may address the issues you are running into:
If the above do not assist, I think that the next option would be to reach out to Zoom Support for further analysis and investigation. You can find out more on reaching support here: https://support.zoom.com/hc/en/contact?id=contact_us.
I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.
Thank you,
Jake
2024-10-14 07:40 PM
Thank you Jake,
the problem is intermittent and all the above has been checked over and over.
i will try to contact support!
best,
franz