Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
I recently paired my new Airpods Pro with my PC, and it is the default speaker/microphone. When I am in a Zoom meeting, I do not hear anything (nor can anyone hear my mic), even when the Zoom settings show I am connected to my Airpods. Volume is up everywhere. I have manually changed the mic/headphones within Zoom setting. I test speaker and microphone and no sound comes through my airpods This is ONLY a Zoom issue (no trouble hearing any other audio on my PC) and it's not happening with the Zoom app on my phone.
Show less
Hello, I'm using my Airpods Pro 2 to take Zoom calls on my PC running Windows 11. Despite keeping the volume to 100%, I can barely hear what the others are saying only in a Zoom call. When I'm playing audio via Spotify windows app, or Youtube via browser, 20% volume is sufficient to provide that clarity. When I keep Spotify playing on the side with say 30% volume and open Zoom settings -> Audio, there is a pause in the playback and then the audio playing via Spotify becomes barely audible. The loudness drops drastically (despite keeping 100% volume) only on Zoom calls or Zoom audio settings. 100% volume on Zoom feels like 20% or less in other apps. The mic output seems fine though. I'm noticing a similar issue with my older Airpods Pro gen 1 headphones as well. Device type: Windows 11 Professional on custom PC running Intel Z690 motherboard with built in bluetooth support. Zoom version: 5.14.11 (17466) I tried factory resetting the Airpods, unpairing & repairing them, checked the Sound settings in Windows to ensure Zoom volume is 100%, also disabled all sound effects in Sound settings. The Airpods Pro work fine with my phone, the volume and loudness is perfect. Please can someone help?Problem
More details
What I've tried already
Show less
I am having issues as follows: 1. On Zoom app which I can open - cannot start a new meeting - when I click doesn't do anything 2. On Zoom app which I can open - cannot open settings - when I click doesn't do anything 3. 2. On Zoom app which I can open - cannot Join - when I click doesn't do anything Web Version Ok Any ideas .. I have reinstalled Zoom a few times -- no luck
Show less
Hi I have a free Zoom account which shouldn't make any difference with this issue. I've got the Zoom app installed on my laptop. Previously meeting links would open automatically in the app. Now they're not. I get taken to a Zoom website and click on "Join from Zoom Workplace app" and nothing happens (previously I didn't even have to click that button). I've uninstalled the app and reinstalled it. Same issue. If I open the app, some meetings are on the right side bar as scheduled. I can access if they're there. I have no idea how some get there and others don't. I discovered a workaround which is not convenient - I open the app, click "Join", go to the email, copy and paste the meeting link or ID and then copy and paste the passcode. Does anyone have any answers as to why accessing a Zoom meeting is now so much more difficult? TIA Jennifer
I'm having an issue accessing meetings when I click on a meeting link sent to me.
Show less
I have a basic license and I already have a weekly meeting scheduled on Sundays. Can I also schedule a weekly meeting for Tuesdays without eliminating the Sunday one?
I am running Zoom 5.8 on Ubuntu 20.04.3 LTS. Recently I started experiencing behavior where Zoom runs fine at first. Then after 30-45 minutes the video starts to freeze up for varying amounts of time that slowly increases. The audio comes through fine but the user interface also freezes up. When I run System Monitor I see that one of the four cpu cores is pegged at 100% while the video is frozen. When the core comes unpegged the video briefly unfreezes until one of the cores again pegs at 100%. The other three cores are running around 40-60% at the same time. This same system used to run fine on previous Zoom releases. Anyone have any suggestions?
Show less
I have a regular meeting that consistently drops the connection multiple times during the meeting. My internet connection is stable. I have several other meetings with other people and don't have this issue, only with this particular other user. We have tried it with them hosting and with me hosting, and the result is always the same. What can I do to resolve this issue?
Show less
I'm looking forward to testing out this sign language interpretation in a zoom meeting tomorrow. We will have two hired interpreters that will transition every 15 minutes. We've tested this out and it looks great live, but we also need a good recording for archival purposes. For the recording, I've enabled the sign language interpreter recording in my "Settings," however this seems to just trigger a separate video file of the ASL interpreter along with a separate speaker view video file. Is there no way to have a recording that has both speaker view + interpreter in the same video file when you download it from the cloud - or are separate video recordings our only option? I'm also curious if a "local" recording to someone's local machine will trigger a different view as a workaround to see that ASL interpreter. Thank you in advance for any advice!
Show less
