I've been using Zoom for 2 years. When scheduling a meeting, I've always had the option to send the meeting to a calendar, such as Google, Outlook, or Other. I switched to using a Mac (from a pc), and now when I schedule a meeting, I don't have the option to put it on a calendar. Same account as always, logged in easily. How do I get the option to quickly send it to my calendar to record and send invites?

I just switched from Android to iPhone, and I am unable to add attendees to a meeting I have created in the iPhone app. The arrow to send the email invite is greyed out, so my only option is to cancel the invite. I can add the recipient, and the entire email invite is there, I am just unable to send it. I would love some guidance or support with this. 

I was the only host and had the settings so the participants could join at any time. I had only 2 participants currently in the meeting and waiting for a third. The third participant received the message that the host had another meeting in progress.  The third participant tried several times but was never able to join. 

Every month, I generate registration reports to identify new registrations for each of our online programs (in addition to usage reports for each class).

This month, I'm not able to generate a registration report for any date before today. I've had no problem pulling up and downloading uses reports for every class this month but one I set the date parameters back to the beginning of November, nothing comes up beyond today's date.

I've Submitted a ticket to support regarding this. I thought I might check to see if anyone else has been dealing with this problem.

How can I remove the speaker thumbnail when recording, so that only the shared screen is recorded, and no thumbnail/speaker is shown?

In Settings > Recording, I have disabled "Record active speaker with shared screen", "Record gallery view with shared screen" and "Record active speaker, gallery view and shared screen separately". I have also disabled "Display participants' names in the recording" and "Record thumbnails when sharing".

Finally, in the meeting itself, under Settings > Recording, I have disabled "Display participants' names in the recording".

Despite all this, I'm still getting a small black box for the active speaker in the top right which shows up in the recording, when I only want to see the slide presentation. Previously, I was able to get rid of this box by changing just the meeting setting to remove "Display participants' names in the recording" but now I cannot find any way to get rid of it.

I restarted the desktop version of the application after changing the configuration, but this did not help.

Hello,

My organization's Executive Director, Bob, has retired and transferred ownership of the Pro account to me (I am now listed as "owner," and he is listed as an "admin"). We are leaving Bob on the account through the end of 2024 as he will run a few additional Zoom meetings for us until then.  For now, we have added our new Executive Director, Suresh, to the account as an "admin" as we go through this transition.

The problem I'm running into is that when I try to schedule a new meeting, Bob is still shown as the 'primary'. And it won't let me schedule a meeting in the name of the new Executive Director, Suresh. I only see the option to set up new meetings under Bob's name and my name. 

Also, Suresh has been setting up meetings in this account and I don't see any of them listed when I look at the view of ALL meetings scheduled in our account.

What do I need to do to (1) enable me to become the 'primary' when setting up new meetings, and (2) be able to set up meetings under Suresh's (the new ED) name (and see them on the list of ALL meetings)?

Thanks!

Our org uses Zoom for a variety of internal and external meetings, and many of our Users have permissions on each other's accounts to create, edit, and manage meetings. Recently, we noticed that the "Recently Deleted" meetings in someone's Zoom portal only reflect meetings that they *created* which were then deleted. However, the actual host of the meetings in question does not see the meeting available for recovery. 

We have several examples of User A creating a meeting, then assigning it to User B as host. If this meeting is deleted (by User A, B, or a third user) and then later needs to be recovered, only User A has the ability to do so. Is this a known issue or working as intended? It would be incredibly helpful if the host of the meeting itself also had the ability to recover any deleted meetings.