Hi Team,

I have a recording link which is from 3 months back, but when i try to access it, it says the recording does not exist. 

the recording is of utmost importance. kindly help with how to retrieve it as soon as possible.

link : 

Hi, I hosted and recorded a meeting and when I try and watch the video (using Mac) it tells me to convert it but when I click to convert it nothing happens. I can see the file in my finer but clicking on it does nothing. What am I doing wrong? Thanks for your help

Hello,

i have an agency related to consultancy. Recently we have started zoom calls for consultancy. when i start sharing my laptop screen during the call, the cam of my laptop turned off.

i have tried many times but unable to solve.

Actually this is amazon consultant company so we need to turn on my cam during share the screen.

i have tried these solutions:

https://support.zoom.us/hc/en-us/articles/202952568-My-video-camera-isn-t-working

https://support.zoom.us/hc/en-us/articles/201362153-Sharing-your-screen-content-or-second-camera

any suggestions ?

thanks

I have three accounts: Person A is the owner, Person B and Person C are admins.

When Person A schedules a meeting Person B and Person C can see the scheduled meetings, but when Person B (admin) and Person C (admin) schedule meetings Person A (owner) can't see the scheduled meetings.

Is this normal? If no how can have the account owner inspect the scheduled meetings of the admins?

Thanks in advance

Hello Team, 

Would anyone have any suggestions to fix this? Ever since the new zoom patch, I've been having blue screen after blue screen whenever turning on video feature during meetings and even in settings options. 

I have already uninstalled and reinstalled the drivers for my camera (Logitech C20) through the Device Manager and redownloaded the driver from the Logitech website but there still seems to be an issue with Zoom. 

Need a fix for this asap, if possible would appreciate all help. 

Thank you

I host 5 AA Meetings a week and they all work fine except one. It's in the USA on Thursday 1.30 EST. The screen can be blurred and a pink colour in every picture. or It can be completely blacked out in every picture except for the names of the participants. or I can see three or four videos of the same person in each square. The other participants have no trouble with this Meeting. When I sign into this group I get told having trouble connecting you, please join with your browser. Help please

Currently I am having a problem, when in the same network I log in to two zoom accounts on two different devices, one account works normally, the other one, it takes about 4 to 5 minutes to disconnect . I have tried on both mobile and pc it's the same case. When I use vpn, this temporarily solves this situation, is there any way to completely fix this problem?
Thanks