Local Meeting Recording | Community

Newcomer

Question

Local Meeting Recording

Forum|Forum|4 years ago
October 11, 2021
3 replies
1 view

Hi, I hosted and recorded a meeting and when I try and watch the video (using Mac) it tells me to convert it but when I click to convert it nothing happens. I can see the file in my finer but clicking on it does nothing. What am I doing wrong? Thanks for your help

Explorer

Hi!

My name is Pizzalover28, and I will be glad to assist you today.

First before we begin, are you on a paid plan, or the free plan?

Newcomer

Hi - free plan

Explorer

Hi.

To get this fixed, I would recommend submitting feedback to zoom.

You can submit a feedback form by clicking https://zoom.us/feed

Kind regards:

pizzalover28

Employee

Hi @JenGrant

After you converted the recording, what is left in that folder? Are there any other files left after the conversion?