Hi, thanks in advance for the help.

I recently started a new remote job that sent me one of their laptops. Now anytime I jump on a meeting, my entire feed will freeze up several times per meeting for about 15 seconds.  Soon I recognized that it was happening at the same intervals of time. So I set a stopwatch on my phone. Sure enough, every 15 minutes it will freeze. Watching the stopwatch I can tell exactly the next time it is about to freeze. See attached screenshot (I missed recording one freeze because it was my turn to talk. ) And then when things come back to normal it has an error about my internet connectivity being unstable. However when I use other videoconference apps I do not have this problem. 

Searching this community and searching Google did not turn up any results. So I turn to the wonderful volunteers of this community forum. Thanks!

Hi Community. 

We recorded a two hour video and normally the camera is switching between both of us, depending of who's speaking. 

Now in this recording its not switching but stays on one person. 

Anyone knows how and if we can solve this?

Ty in advance

I recorded a 1.75hr meeting yesterday (5/5) and after I ended the meeting the conversion status box popped up and tracked the conversion of the recording all the way up to the 100% mark, but then nothing has happened since then. Typically the audio and video file open up in another downloaded file folder and I can drag and drop the files to where I need them on my internal network.  I haven't clicked the "Stop Converting" button because I'm afraid I'll lose everything. Any thoughts on how to troubleshoot this?

I recorded a meeting yesterday. After the meeting, I got a message that the meeting needed to be...I can't remember...updated...transferred...some process. That looong process started and at 27%, I got a quick message about "locked" and then the screen went blank. I needed to reboot and then there was no sign of the recording in my Zoom account. Where did it go?

During zoom meetings, I have recently started seeing a bug where I suddenly start hearing dial tone, no one on the other side can hear me, and I can't hear the other side. This happens with my bluetooth earphones.

I have to always disconnect my earphones and connect again to fix this.

I have started seeing this since I updated to Mac OS Monterey. Updated zoom to latest version, but still seeing the same issue.

Anyone else experiencing the same?

Hi folks.

I am trying to record meeting on an android device, a Motorola G7, but I am not offered ANY recording facility.

I know you cannot record locally on a mobile device, but I am not offered a cloud option either.

When I open the 'more' tab, the options presented are as shown in the pics attached.

I am the host, and its on a free plan.

Any thoughts?

I'm trying to use Zoom on Linux Mint (Ubuntu based) for vocal lessons.

Within that, I need to hear the following outputs from my computer:

1. An audio player (e.g. VLC)

2. Voice monitor script (pacmd 'module-loopback' module)

3. The other party (Zoom).

I have volume controls for all of these, so I can hear them properly. All that is pretty robust and works fine, as long as I don't start the Zoom meeting.

When starting a Zoom meeting, seemingly especially when sharing a screen with audio, Zoom appears to create this virtual composite audio output device and enable it.

That lowers other programs volume so I can't hear those properly, and then I can't even increase those volumes.

When switching away from that composite device, Zoom continues to work fine, but the audio player pretty much blasts my ears off (because I naturally try to increase its volume beforehand), while the voice monitor remains very low / effectively unusable.

Is there a way to set up Zoom so that it minds its own business, i.e. just use the needed audio channels without creating virtual devices, touching other program volumes, etc., etc.?