I love using my personal meeting room -- I can give out a simple URL to anyone and meet with them. But I just noticed my invite link:  https://presum20.zoom.us/j/etc.

The "presum20" syntax was from our annual conference two years ago -- that's old and dated! How do I change that? I have scoured the settings and can't find any place to edit this.

Hi, thanks in advance for the help.

I recently started a new remote job that sent me one of their laptops. Now anytime I jump on a meeting, my entire feed will freeze up several times per meeting for about 15 seconds.  Soon I recognized that it was happening at the same intervals of time. So I set a stopwatch on my phone. Sure enough, every 15 minutes it will freeze. Watching the stopwatch I can tell exactly the next time it is about to freeze. See attached screenshot (I missed recording one freeze because it was my turn to talk. ) And then when things come back to normal it has an error about my internet connectivity being unstable. However when I use other videoconference apps I do not have this problem. 

Searching this community and searching Google did not turn up any results. So I turn to the wonderful volunteers of this community forum. Thanks!

Hi Community. 

We recorded a two hour video and normally the camera is switching between both of us, depending of who's speaking. 

Now in this recording its not switching but stays on one person. 

Anyone knows how and if we can solve this?

Ty in advance

I recorded a 1.75hr meeting yesterday (5/5) and after I ended the meeting the conversion status box popped up and tracked the conversion of the recording all the way up to the 100% mark, but then nothing has happened since then. Typically the audio and video file open up in another downloaded file folder and I can drag and drop the files to where I need them on my internal network.  I haven't clicked the "Stop Converting" button because I'm afraid I'll lose everything. Any thoughts on how to troubleshoot this?

I recorded a meeting yesterday. After the meeting, I got a message that the meeting needed to be...I can't remember...updated...transferred...some process. That looong process started and at 27%, I got a quick message about "locked" and then the screen went blank. I needed to reboot and then there was no sign of the recording in my Zoom account. Where did it go?