cancel
Showing results for 
Search instead for 
Did you mean: 

Host screen freezes

ShariEllen
Newcomer
Newcomer

Hi there,  I am the host, and I allow my users to join the meeting before me.  When the 2nd to last user signs off,  my screen freezes, while one user is still on thd call.  How do I prevent this?  Thank you! 

 

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @ShariEllen, have you updated the Zoom client or tried to uninstall / reinstall Zoom? Weird experience you're having and very specific -- is it always the 2nd to last user that signs off? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

ShariE
Newcomer
Newcomer

Yes, always when 2nd to last user signs off and one user is left on the call.   I’ll update the zoom client then try uninstalling / reinstalling if the problem persists. Thanks!