Resolved! Getting Closed Captioning Live and Changing email address?
How do I change my Zoom email address, and also how can I get closed captioning for the hearing impaired in my meetings?
I am frustrated by the lack of human agents in Zoom.
Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
How do I change my Zoom email address, and also how can I get closed captioning for the hearing impaired in my meetings?
I am frustrated by the lack of human agents in Zoom.
I use a MAC. Zoom kept saying an update was necessary when signing on. I would allow the update...but it kept coming back with an error code. I looked up the error code and followed the instructions as to how to get the update on my MAC. I no longer get the error code. However, since updating (it may or not be connected) I keep getting dropped. This is not good in the midst of a counseling situation. I just had a coaching session (50 minutes) and was dropped 6 times. I get the little circle and re-connected in about a minute. I do not have other programs on (it was suggested I close them all) and my internet is strong. Because I'm a not-for profit, I got my account through tech soup and when I call for tech support they tell me I'm not eligible. On line suggestions include going to my picture and seeing if I have all available downloads...but that is not possible on my tech soup version that I can find...there is not drop down menu below my picture...HELP! please!
Show less
I have 3 licenses and want to add one more. I have fully paid for the year using the TechSoup discount. When I add a fourth user will this discount be applied? I also want to make sure I won't get charged for all four, just the additional one. When I add the licensee it looks like I am going to be billed for four people. Any thoughts?
Show less
As a teacher, it would be really helpful if it listed in the chat who specifically left the meeting. Often, I hear the notification, but I have too many students to know who left without downloading a report at the end of the session. It would be helpful if I could see "[participant name] left the meeting" in real-time.
Show less
Hello,
I got married in Italy and set up a zoom meeting to have my friends and family watch. I set a scheduled meeting to automatically record. I don't have a recording anywhere. Please help me get the only video I have of my wedding ceremony.
Hi everyone, I had a meeting recorded where i agreed and asked for a copy or transcript, I was not the host. I have asked a number of times for the promised record of the meeting but have been told that a copy can not be given as they destroyed the file. is there anyway to get a copy or transcript of the meeting as both parties agreed on the recording in the first instance?
Show less
I want to change the sound my computer makes when I turn the mic on and off while in a Zoom meeting. It changed recently. Is there a way to do that (on a PC, Windows 11).
When I set up a meeting and create that meetings password, I then copy and paste the notification and put it in our Google Calendar. However, recently we have been noticing that the password is changing before the meeting with NO ONE making a password edit. How can you help me fix this issue as it has happened over a dozen times?
Show less
Zoom meetings open by default in a certain monitor. How can we change zoom meetings to open by default to a specific monitor? I tried scouring the help but it seems like nobody asked this exact thing before. Very surprising since most people (1) have multiple monitors and (2) have different preferences for zoom meetings to load in by.
At some point I had this set to my 2nd monitor to open automatically.
But I accidentally moved the window pre-startup to a different monitor and now it opens on my primary monitor.
After I move zoom to a certain window it forgets the preference and just opens it in the primary/default place it wants to. This applies to the zoom scheduling window, meeting window, and even the dual monitor window.
Show less
Get ready to explore, connect, and supercharge your Zoom experience! We’ve lined up a powerhouse series of events this month — all designed to boost your productivity, sharpen your skills, and keep you ahead of the game. Whether you're diving into new features or getting one-on-one time with Zoom experts, May is packed with opportunities you won't want to miss. Here’s what’s coming up: 📅 May 7: Zoom Workplace (Meetings + Productivity) Open Office 📅 May 8: What’s New at Zoom? (April Releases) 📅 May 14: Zoom Phone Open Office 📅 May 21: Zoom AI Companion Open Office 📅 May 28: Zoom Contact Center Open Office Don’t miss your chance to learn, grow, and lead with Zoom this May. We can’t wait to see you there!
Ready to transform your everyday meetings into powerful, productive sessions? Join us to discover insider tips, pro workflows, and new ways to get more from Zoom Workplace!
Be the first to explore Zoom’s newest features and enhancements! We’ll break down what’s fresh, what’s improved, and how it all makes your workday smoother and smarter.
Take your Zoom Phone game to the next level! From smarter call handling to streamlined workflows, our experts will show you how to make every conversation count.
Curious about AI at Zoom? See how our AI Companion can simplify your day, boost your efficiency, and help you work smarter — not harder. Bring your questions and get live answers!
Deliver standout customer experiences with Zoom Contact Center! We’ll walk you through best practices, powerful features, and smart strategies to engage and support your customers like never before.💡Interested in other webinars, live product trainings or on demand content? Visit the Customer Success Hub to learn more.
Show less

