About ADsync tool

Hello,
I am using ADsynctool version 1.7, but I am unable to retrieve the correct user information from the Zoom tenant side.
Although there are at least 100 users, only two users are being retrieved as shown below.

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Total number of Zoom users: 2 users.
Total number of LDAP/AD users: 19098 users.
(1) AD users in Base
There are 19098 users in the group

(1) Create 19098 users in Zoom (zoom.allow.create.user=true).

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The vanity URL and the tenant of the administrator user who created the application are correctly set.
Are there any other settings I need to configure?

Please advise.