Hi everyone, 

I had a meeting recorded where i agreed and asked for a copy or transcript, I was not the host. I have asked a number of times for the promised record of the meeting but have been told that a copy can not be given as they destroyed the file. is there anyway to get a copy or transcript of the meeting as both parties agreed on the recording in the first instance?

When I set up a meeting and create that meetings password, I then copy and paste the notification and put it in our Google Calendar. However, recently we have been noticing that the password is changing before the meeting with NO ONE making a password edit. How can you help me fix this issue as it has happened over a dozen times?

Zoom meetings open by default in a certain monitor.
At some point I had this set to my 2nd monitor to open automatically.
But I accidentally moved the window pre-startup to a different monitor and now it opens on my primary monitor.

How can we change zoom meetings to open by default to a specific monitor?
After I move zoom to a certain window it forgets the preference and just opens it in the primary/default place it wants to. This applies to the zoom scheduling window, meeting window, and even the dual monitor window.

I tried scouring the help but it seems like nobody asked this exact thing before. Very surprising since most people (1) have multiple monitors and (2) have different preferences for zoom meetings to load in by.

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Hi, 

Since the last Zoom update, I'm automatically muted when I join a Zoom meeting, whether I'm a host or participant. 

I have checked all Zoom sound settings and my device sound settings for Zoom, but I haven't found a way to fix the issue. 

I was the host of a meeting and started the recording on the cloud. I paused the recording during the meeting, and my co-host resumed the recording. However, when the meeting was over and the recording was sent to me,  I only received the first half of the meeting (the part that I recorded). The other half that my co-host resumed recording is missing. We have both checked our zoom accounts and our local devices but we cannot find it anywhere. Any suggestions?