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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Unable to share a video if "optimize for video sharing" is enabled

TomOesterle
Newcomer
Newcomer

‎2025-04-02 05:06 AM

Hello, I've been using Zoom for a couple of years now conducting meetings with up to a few hundred participants.  The presentation always includes the sharing of a video.  I have always used the Share Sound and Optimize for video settings.  A few days ago, while doing the AV check in preparation for the meeting, I was unable to share the video.  The participants were able to hear the sound but unable to view the video.  In an attempt to resolve this issue, I have replicated the issue with a small meeting between two of my own computers, one desktop (with a hardwired ethernet connection) and an iPad (connected with WIFI).  I have also replicated the issue with two computers both of which were connected with WIFI (i.e., no hardwired connection).   The issue began with upgrade 6.4.2 and persists with 6.4.3.  I can workaround this issue by disabling the "optimize for video sharing" feature.  Any thoughts on how I may resolve this?

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