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2025-04-02 05:06 AM
Hello, I've been using Zoom for a couple of years now conducting meetings with up to a few hundred participants. The presentation always includes the sharing of a video. I have always used the Share Sound and Optimize for video settings. A few days ago, while doing the AV check in preparation for the meeting, I was unable to share the video. The participants were able to hear the sound but unable to view the video. In an attempt to resolve this issue, I have replicated the issue with a small meeting between two of my own computers, one desktop (with a hardwired ethernet connection) and an iPad (connected with WIFI). I have also replicated the issue with two computers both of which were connected with WIFI (i.e., no hardwired connection). The issue began with upgrade 6.4.2 and persists with 6.4.3. I can workaround this issue by disabling the "optimize for video sharing" feature. Any thoughts on how I may resolve this?
2025-05-11 07:55 AM
I am having this issue too. Very frustrating - everyone's screen was black.