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I am a teaching teacher, my Zoom Pro account was disabled for unknown reasons and I have submitted an appeal using the form below. But it seems this function is not responding. The team can tell me why I got locked out of my account without violating anything and how long it will take to get a response if I file an appeal. I desperately need to reopen my account for teaching and learning. Thank you
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I had a meeting where I asked attendees to direct message their answers to a co-host. The co-host did not save the chat on their end. Is there a way to retrieve it from Zoom cloud?
I am new to zoom. I've been on 3 calls and the host always says that the call was recorded and that there should be a link to it.. Where exactly am I supposed to see the recorded call ? I checked under meetings and recorded but there's nothing there. Am I doing something wrong?
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I want to use Zoom to conduct committee meetings. There will be anonymous votes. As the chair (and host), I want to vote, but Zoom does not seem to allow it. I can add one, but then the anonymity of the host's vote is compromised. More importantly, the record of the vote produced at the end of the meeting is inaccurate. Is there an option somewhere or a hack to allow the host to vote?
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1/2 blank screen when attending a meetinga nd host shares
We work with culturally and linguistically diverse clients and would like to help them access their appointments via Zoom. Would you mind directing me to find the "Getting started guide for new users" translated in different languages?
This resource (in the way of a printout) would benefit services that support people from diverse backgrounds and their clients. Thank you.
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I've used Zoom for a couple of years, but over the past month it has been abruptly shutting down the computer a few seconds after joining a meeting, with a whooshing sound. I run it on windows 10 on an apple computer through bootcamp, so when I Switched over to OSX I found it had caused a panic kernel. I made sure the antivirus and both operating systems were fully updated before checking the updated version of Zoom. It was a 32-bit version, so I deleted it and upgraded to the most recent 64-bit version. This worked for about a week and then it started shutting down again. I followed the same procedure, but it didn't work until I deleted Zoom and reinstalled it. Does anybody have an explanation for what's causing the shutdowns?
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