cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

"you are unable to connect to zoom"

samiigm
Newcomer
Newcomer

I have done everything I can to try and log in to the zoom application, it does not open or works. It is not blocked by a firewall or anything else. I have uninstalled and re-installed numerous times. Reset my computer and everything. I have been absent from 4 meetings due to this complication.

 

It is not my connection because I tried 3 different wifi sources. I can log in fine in my website log-in for zoom, but the application itself is not working AT ALL.

1 REPLY 1

YeahZoom
Newcomer
Newcomer

Same here. I have two paid zoom accounts and both have had issues. I would like to cancel and start all over. It is very hard to get any useful help.  I have many months left but have set my calendar reminder to cancel so I don’t lose another year.