HI Please help. It seems that a lot of us are having this problem but there is not a fix?? I read one of the answers the audio is so low is so that we can hear a reply from the participants, but it is so low that you can barely hear it at all. I need to be able to go through musical excerpts with pupils for analyse  so I need to hear it a bit louder than it is a present.

Please can you help? Thank-you!

I have 2 kinds of home screens: one with 4 squares and another one which is blue with all the settings possibilities... i want to set my home screen like the one with the 4 colorful screens which I can click on start zoom, join etc. ( I hope you understand what I'm referring to...How can I set it as my home screen

Every time I record a video on Zoom and it is converting I get an unexpected error. It will save until it is in the 95% range and then disappear. When I open up a new meeting I get a popup the says Zoom had an Unexpected Error. I can type a response into zoom. I am on a Mac using Google Chrome. Help Please! I need to be able to make videos from my meetings. 

We have been recordings our meetings online and also on a local PCwhere we can choose the speakers/presenters (instead of all or nothing like the online saved videos).  We would then edit our videos on a Mac.

Over the last month or so, the files that were recorded on the local PC will no long play back on the Mac.  The files appear to be the correct format (MP4), but they can't be played or converted on the Mac.  They will play back fine on the PC.

I've tried converting the files to different video formats before saving them on the Mac, and they won't work.   I've also tried checking if there were any updates to the video players on the Mac (QuickTime and VLC Media Player), but we have the latest versions.

Would anyone have an idea of what might cause this? 

Thanks!

Is It possible to hide the meeting ID, etc. from those attending the Zoom Meeting? I would like to create an image in a membership area on our website. When a user clicks on the image It takes them into the Zoom meeting, but the user cannot see the Zoom ID or other information that would allow them to share the link with others who are not in our membership area?