Hello Community,

We are using a Crestron C100-Z system, and when we present the onscreen keyboard (windows keyboard) keeps appearing over the top of our content.  We have tried to disable the "touch" feature on the Zoom admin settings, but it keeps popping up.  We are loathe to disable it in windows, as we would still need the keyboard to pop up on the console (control panel).

Has anyone experienced this or have an answer?

Thank you.

Simon

Hello,

I have a problem with my meetings: the "Join from your browser" link does not appear to participants, though I activated the setting globally in the admin panel.

I also checked that there's nothing blocking in "groups" or at the user level.

Can you please help?

I set a zoom link for a zoom event via google calendar. I copied and pasted the link to an email as well. When people tried to log in from the emailed link it said there was already a meeting in progress. The people who logged in from the calendar had no issues. How do I email the link for it to work for others? This can't happen again on our call tomorrow and I need to email the link because it was requested by the attendees.

Hi all,

We held an online seminar with almost 100 attendees, almost every person who joined the meeting was listed as Janet Donelly which is the name of the person listed on the account that was hosting the event. I believe that those who weren't must have already been logged into their zoom account when they clicked the link.

The details:

We had our attendees register using Eventbrite and we then shared the zoom link via an eventbrite email and on the online event page.  These were the only 2 ways the link was accessed.

People didn't need to log into zoom to join the meeting

*Name is fake for privacy reasons.

Any ideas would be great as we are hoping to make sure it doesn't happen again

Im running Zoom on a Lenovo laptop with multiple Windows userIDs and the same Zoom ID.  We login using my Zoom ID from both Windows UserIDs. Until recently, my wife and I are both able to use Zoom under our respective Windows UserIDs. Now when she joins Zoom, there's no sound. Zoom audio test plays sound when Zoom is running from my Windows ID but no sound from her Windows UserID. The laptop speaker is fine. It plays sound for me but not for her. I've uninstalled and reinsalled Zoom under her UserID. I've cleared Zoom cache. Pls help. Thanks.

Hi there,

I previously installed the Meeting connector and used it normally, after I changed the account and changed the token key to the zone controller (didn't change the configuration), the ZCs couldn't Monitor in https://zoom.us/account/hybrid/monitor anymore.
Did I do any wrong step? Or do I have to reinstall it?

Thank you.

I have had issues with this for months and don't know what to do.  I will be in therapy and it will cut in and out every 5-10 seconds making it impossible actually to do therapy. I thought it was my wifi for the longest time because I would switch to my phone and use my data and it would be fine. Then I tried a speed test on my wifi because my dad is a computer programmer and works from home so he needs very high-speed internet to do his work. The speed test returned as expected very high (he pays a lot for good wifi). So then why am I having these issues I am so confused about how to fix this. 

Hi Everyone,

I've used Zoom to teach for 3 years and depend on the "annotate" function.  Today, the keyboard would not work inside a shared screen.  My own keyboard was not the problem.  I could use the keyboard with annotate if I shared the whiteboard.  When I shared a screen, and wanted to "markup" the share, the keyboard was ineffective.  Any ideas?  I'd like to use this feature in my class tomorrow.  Thanks very much!