Hello:

This happens everyone in awhile, but some of our paid users are switched to Basic accounts in the system. We have a small number of admin's so it isn't anyone changing them on the backend.  But wondering why this is happening? 

Thanks, 

Armando 

I just updated to the new zoom version 5.10.4.2845 for linux and suddenly the camera does not work.  It still works from google meet so its not my system.   The light turns on on the camera (logitech 720p webcam), but the screen it sends is black.  Any suggestions or any other information you all need?

Thanks!

I use Outlook 2016 and often schedule Zoom sessions using Outlook's meetings function.  Recently, I have found that if I click on "Join Online" in the entry in my Outlook calendar for a meeting scheduled for a Zoom session, Outlook opens a Teams session rather than a Zoom session.
Is there a setting I can tweak in Outlook to prevent this?

Hello, I'm currently battling a custody case with my ex-wife.
I have daily zoom-meetings with my daughter, so far -so good.

Is it possible to access and see how many meetings we have had, and how long the meetings has been from September 2021 if I purchase a pro-account today?

I'm worried that if I buy a pro-account, I will only be able to see from the purchase-date and forward, not the actual history log, which is important in this case.

Hallo, how can I see the hand only in the attendee's list and remove or hide it on screen. The problem on mobile devices is that it is displayed in the middle of the lower part of screen and hides the underlying presentation. It is important that the attendees can raise their hands. So, how can we hide the hand on mobile or maybe change display position and size? Any advices very appreciated.

I don't know that if free account policies are changed or not but today when I have a meeting with my friend (only 1 person) we have limit time, it is said that the free zoom is end while we didn't meet any situation like this before.  I want to know if anyone have problem like me or My zoom is in trouble. I really appreciate if someone can help me solve this issue. Thank you!!

P/s: I used Zoom quite frequently (about 4-5 months) but I stopped in about nearly a month and when I began to use it again I get trouble (like the situation I mentioned).