I'm a linux user. I received an email urging me to update a key in order to have my zoom software to keep working

Is it mandatory for all users ? 

Is the "zoom.deb" file cited in this procedure an install file ? If my intallation is already running, should I be concerned ?

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copy of the email received.

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Dear Valued Customer, 

As an admin or owner of an account with users using the Zoom Desktop Client for Linux, we are reaching out to notify you that we will be retiring the current key pair used to sign the Linux client on November 2, 2022. To avoid service interruption, we advise that you ask your users to download and trust the new public key. 

Please follow the instructions below to download the new GPG validation key by 11/2/22 to avoid service interruption.

1. Download package-signing-key.pub from http://click.zoom.us/e/84442/linux-download-pubkey/c4cjlj/3984133758?h=f6uoUHWGqfJz1z_pwtmUD0hhax3KMK9-TBM2iH5N9bM
2. Run the following commands based on the package you’re validating

• ////////////////////////////////////////////////////////////////
  //    deb package validation
  gpg --import ~/Downloads/package-signing-key.pub    // import gpg public key, only do it once
  dpkg-sig --verify ./zoom.deb
  
   
• ////////////////////////////////////////////////////////////////
  //    rpm package validation
  rpm --import ~/Downloadspackage-signing-key.pub      // import gpg public key, only do it once
  rpm -K zoom.rpm
   

We apologize for any inconvenience this may cause. If you have any questions, please contact our Support Team or reach out to your Customer Success Manager.

Team Zoom

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ご覧いただきありがとうございます。

急にZOOMが使えなくなり、再インストールしました。

その後ZOOMアプリをタップしてもなかなか起動せず、起動しても、サインインを押すと、接続中のまま進まず、その後接続できませんでしたとなります。

アカウントの確認はしていて、スマホでもログインできました。

ここで検索したところ、プロキシ設定のことを言っていた方がいたので、試しましたがダメでした。

新たに別メアドで新アカウントを作成しログインを試みましたがそれもダメでした。

㍶再起動、不要ファイル削除などもしました。

とても困っています。

よろしくお願いします。

After updating to 5.11.3, the profile image now shows up on the upper right corner.  I've checked "Hide Non-video Participants" on both host and participant, but that does not remove the floating window. 

I would like the participant to only see the shared screen, and not see the floating window (not just hide the profile image).  

Thanks in advance,

Hello Team,

Not few times user (Admin) create meeting link and shared woth other, and sedenly find that there is other link in the same time where his Profile doneast allow start both,

So I suggest to creat a shortcut for the cancelled meeting to be re-routed to the new link.

instead of communicate with all users and ask them to go to the new link.

Thanks

Nadir

Trying to schedule a meeting but the tool bar blocks the top of the pop-up calendar so I can't select the month and I can't enter it manually (by select and type). It has never been a problem before, don't know what has changed with the layout that it's a problem now. Any ideas?

Nokia X20 running Android 13 have a green screen issue and issue can not be seen on previous version 5.9.6.4756.

Issue is one hundred percent reproducible with later 5.10.0.5129 or later version on the Google Play store.

Attach is the latest version 5.12.2.9059.

---------Latest update from 11/7/2022---------

We have raised case to Qualcomm and below is the feedback from Qualcomm:

We have joint debugging with Qualcomm and  found that the root case is that Zoom used the 64 alignment YUV to , but due to platform design, Qualcomm mimas platform(SM4350) transfer frame with 512 alignment YUV, which cause this issue.

以上問題目前定位到Zoom在解析frame時是使用64 alignment YUV 格式， 但高通mimas平台傳送frame時是使用512 alignment YUV格式，格式不一致導致畫面顯示異常。

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