Resolved! Unexpected Crash when screen sharing in meetings
I have just installed Zoom on my new MS Surface Pro 9 (Intel i7 with 16GB Ram). In a meeting with one other participant when I share PPT slides or a video I get an Unexpected Quit message. This only happens when I try to share a screen or a large application such as Powerpoint or a video. It's not happening if I share a word document for example. Also not happening if I am the only participant. It was working fine on my old Surface Pro 7. I have checked that I have the latest version (5.12.8) and I have also uninstalled and reinstalled Zoom. I have tried changing the share screen settings to remove hardware acceleration and removed TCP connection. Similarly, I have switched off hardware acceleration for video and tried changing the rendering method to Direct3D9 and Dircet3D11. None of these things have solved the problem. I can share screen using Zoom on the browser but that is limited, and I want to be able to use the downloaded programme. Any ideas?
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