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2022-11-28 11:25 AM
The meeting is scheduled for 1 Jan 1980.
Getting this error from Zoom Mac App for Google Workspace scheduled meetings. Any solution??
Tried the following --> reconnecting the Zoom Add-on
Still not working.
Solved! Go to Solution.
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2022-11-29 04:04 AM - edited 2022-11-29 04:05 AM
The popup does mention it did not sync. Try the following:
Troubleshooting sync issues
If you have saved the calendar event, waited a few minutes, and still have not seen the calendar details sync with Zoom, this could be caused by a few issues, such as not having write permissions to the calendar you are scheduling for or attempting to schedule a meeting in the past.
To attempt manually forcing the sync:
- Use a web browser to sign in to Google Calendar.
- In the right-side panel, click the Zoom for Google Workspace icon
- Click on the Google calendar event with sync issues. This will cause the add-on to check the calendar event ID with your Zoom meetings and sync any changes or missing info.
- Wait 1-2 minutes for the sync to complete.
For reference: https://support.zoom.us/hc/en-us/articles/360020187492-Using-the-Zoom-for-Google-Workspace-add-on
If you keep having issues, please reach out to Zoom tech support for further assistance: https://support.zoom.us/hc/en-us/articles/201362003
Thank you,
ZzZz
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2022-11-28 12:47 PM
Hello @makarand21,
How did you schedule the Zoom meeting? At Zoom our workspace is administered by our internal IT team, so I can attempt to replicate the issue if I can know how you went about scheduling the meeting. If you can provide screenshots of the issue that would be helpful as well.
Thanks,
Brandon
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2022-11-29 04:04 AM - edited 2022-11-29 04:05 AM
The popup does mention it did not sync. Try the following:
Troubleshooting sync issues
If you have saved the calendar event, waited a few minutes, and still have not seen the calendar details sync with Zoom, this could be caused by a few issues, such as not having write permissions to the calendar you are scheduling for or attempting to schedule a meeting in the past.
To attempt manually forcing the sync:
- Use a web browser to sign in to Google Calendar.
- In the right-side panel, click the Zoom for Google Workspace icon
- Click on the Google calendar event with sync issues. This will cause the add-on to check the calendar event ID with your Zoom meetings and sync any changes or missing info.
- Wait 1-2 minutes for the sync to complete.
For reference: https://support.zoom.us/hc/en-us/articles/360020187492-Using-the-Zoom-for-Google-Workspace-add-on
If you keep having issues, please reach out to Zoom tech support for further assistance: https://support.zoom.us/hc/en-us/articles/201362003
Thank you,
ZzZz
