Record a shared screen from another participant without their video thumbnail in Cloud
I need to record my clients screen without any thumbnails. I am using Cloud Recording and have attached my settings in the attached file (Cloud: Record active speaker, gallery view and shared screen separately, with only Shared screen checked). What else do I need to do? Or do I need the person sharing the screen to change some settings? It appears the settings for local recordings have been reduced in this Zoom version, so I think Cloud is the way to go, however my single recording (which happens even if I select some of the other sub boxes as well as shared screen) always has the speaker thumbnail in the upper right corner. And I have read and re-read this page and I believe followed it... https://support.zoom.us/hc/en-us/articles/360025561091-Recording-Layouts#h_5e1fce96-29ec-4402-98e0-cab078b2f6e8
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